Exam Room Culture
If the minds of patients could be read, one would likely discover thoughts related to the culture of the clinical environment. “Do I belong here?” “Will I be judged?” “Is it safe to be honest?” We consider what physicians can do to create a culture in the exam room that corresponds to features found in the cultures of successful organizations. These characteristics include an emphasis on psychological safety for patients, a willingness to be vulnerable on the part of the physician, and a sincere focus on the patient’s purpose. Our conclusion is that by prioritizing such elements, the clinical encounter may be more satisfying and productive for the patient and physician alike.
2016 ◽
Vol 24
(e1)
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pp. e28-e34
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Keyword(s):
2019 ◽
Vol 35
(4)
◽
pp. 512-520
2000 ◽
Vol 31
(6)
◽
pp. 692-697
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