Topic Modeling Approach to Understand Changes in Customer Perceptions on Hotel Services in Seoul

2016 ◽  
Vol 17 (3) ◽  
pp. 217-231 ◽  
Author(s):  
김건 ◽  
윤혜정
Author(s):  
Beth Lyall-Wilson ◽  
Nicolas Kim ◽  
Elizabeth Hohman

This paper describes the development and new application of a text modeling process for identifying human factors topics, such as fatigue, workload, and distraction in aviation safety reports. Current approaches to identifying human factors topic representations in text data rely on manual review from subject matter experts. The implementation of a semi-supervised text modeling method overcomes the need for lengthy manual review through an initial extraction of pre-defined human factors topics, freeing time for focus on analyzing the information. This modeling approach allows analysts to use keywords to define topics of interest up front and influence the convergence of the model toward a result that reflects them, which provides an advantage over classic topic modeling approaches where domain knowledge is not integrated into the generation of derived topics. This paper includes a description of the modeling approach and rationale, data used, evaluation methods, challenges, and suggestions for future applications.


2020 ◽  
Vol 10 ◽  
Author(s):  
Raffaele Sperandeo ◽  
Giovanni Messina ◽  
Daniela Iennaco ◽  
Francesco Sessa ◽  
Vincenzo Russo ◽  
...  

2015 ◽  
Vol 54 (04) ◽  
pp. 338-345 ◽  
Author(s):  
A. Fong ◽  
R. Ratwani

SummaryObjective: Patient safety event data repositories have the potential to dramatically improve safety if analyzed and leveraged appropriately. These safety event reports often consist of both structured data, such as general event type categories, and unstructured data, such as free text descriptions of the event. Analyzing these data, particularly the rich free text narratives, can be challenging, especially with tens of thousands of reports. To overcome the resource intensive manual review process of the free text descriptions, we demonstrate the effectiveness of using an unsupervised natural language processing approach.Methods: An unsupervised natural language processing technique, called topic modeling, was applied to a large repository of patient safety event data to identify topics, or themes, from the free text descriptions of the data. Entropy measures were used to evaluate and compare these topics to the general event type categories that were originally assigned by the event reporter.Results: Measures of entropy demonstrated that some topics generated from the un-supervised modeling approach aligned with the clinical general event type categories that were originally selected by the individual entering the report. Importantly, several new latent topics emerged that were not originally identified. The new topics provide additional insights into the patient safety event data that would not otherwise easily be detected.Conclusion: The topic modeling approach provides a method to identify topics or themes that may not be immediately apparent and has the potential to allow for automatic reclassification of events that are ambiguously classified by the event reporter.


2020 ◽  
Vol 144 ◽  
pp. 113073 ◽  
Author(s):  
Yishi Zhang ◽  
Haiying Wei ◽  
Yaxuan Ran ◽  
Yang Deng ◽  
Dan Liu

Author(s):  
Zarmeen Nasim

This research is an endeavor to combine deep-learning-based language modeling with classical topic modeling techniques to produce interpretable topics for a given set of documents in Urdu, a low resource language. The existing topic modeling techniques produce a collection of words, often un-interpretable, as suggested topics without integrat-ing them into a semantically correct phrase/sentence. The proposed approach would first build an accurate Part of Speech (POS) tagger for the Urdu Language using a publicly available corpus of many million sentences. Using semanti-cally rich feature extraction approaches including Word2Vec and BERT, the proposed approach, in the next step, would experiment with different clus-tering and topic modeling techniques to produce a list of potential topics for a given set of documents. Finally, this list of topics would be sent to a labeler module to produce syntactically correct phrases that will represent interpretable topics.


Author(s):  
Fetty Fitriyanti Lubis ◽  
Yusep Rosmansyah ◽  
Suhono H. Supangkat

Despite the popularity of the Massive Open Online Courses, small-scale research has been done to understand the factors that influence the teaching-learning process through the massive online platform. Using topic modeling approach, our results show terms with prior knowledge to understand e.g.: Chuck as the instructor name. So, we proposed the topic modeling approach on helpful subjective reviews. The results show five influential factors: “learn easy excellent class program”, “python learn class easy lot”, “Program learn easy python time game”, and “learn class python time game”. Also, research results showed that the proposed method improved the perplexity score on the LDA model.


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