scholarly journals A Study on the Structural Relationship between Social Capital and Emotional Labor, Job Stress, Job Satisfaction and Customer Orientation

2018 ◽  
Vol 21 (5) ◽  
pp. 131-140
Author(s):  
Chung, Jae Yup ◽  
Sung-Yong Ryu ◽  
Young Kim
Keyword(s):  
Job Satisfaction ◽  
Social Capital ◽  
Job Stress ◽  
Emotional Labor ◽  
Customer Orientation ◽  
Structural Relationship

The Effect of Emotional Labor on Job Satisfaction: A Focus on the Mediating Effect of Job Stress

2018 ◽  
Vol 33 (4) ◽  
pp. 217-237
Author(s):  
Miao－Miao Huo ◽  
Hyun－Sung Oh ◽  
Yoon－Sik Jeon ◽  
Kang－Su Lee
Keyword(s):  
Job Satisfaction ◽  
Job Stress ◽  
Emotional Labor ◽  
Mediating Effect
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