scholarly journals The Predictability of Emotional Labor Dimensions on Job Stress, Customer Orientation, and Job Satisfaction

2012 ◽  
Vol 36 (6) ◽  
pp. 601-615
Author(s):  
Eun-Ah Yoh
Keyword(s):  
Job Satisfaction ◽  
Job Stress ◽  
Emotional Labor ◽  
Customer Orientation

The Effect of Emotional Labor on Job Satisfaction: A Focus on the Mediating Effect of Job Stress

2018 ◽  
Vol 33 (4) ◽  
pp. 217-237
Author(s):  
Miao－Miao Huo ◽  
Hyun－Sung Oh ◽  
Yoon－Sik Jeon ◽  
Kang－Su Lee
Keyword(s):  
Job Satisfaction ◽  
Job Stress ◽  
Emotional Labor ◽  
Mediating Effect
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