M/Ck/1 Queue with Impatient Customers

Author(s):  
Umay Uzunoglu Kocer

A single-server queuing system with impatient customers and Coxian service is examined. It is assumed that arrivals are Poisson with a constant rate. When the server is busy upon an arrival, customer joins the queue and there is an infinite capacity of the queue. Since the variance of the service time is relatively high, the service time distribution is characterized by k-phase Cox distribution. Due to the high variability of service times and since some of the services take extremely long time, customers not only in the queue, but also in the service may become impatient. Each customer, upon arrival, activates an individual timer and starts his patience time. The patience time for each customer is a random variable which has exponential distribution. If the service does not completed before the customer's time expires, the customer abandons the queue never to return. The model is expressed as birth-and-death process and the balance equations are provided.

1989 ◽  
Vol 21 (1) ◽  
pp. 207-225 ◽  
Author(s):  
G. Brière ◽  
M. L. Chaudhry

Algorithms are proposed for the numerical inversion of the analytical solutions obtained through classical transform methods. We compute steady-state probabilities and moments of the number of customers in the system (or in the queue) at three different epochs—postdeparture, random, and prearrival—for models of the type M/GY/1, where the capacity of the single server is a random variable. This implies first finding roots of the characteristic equation, which is detailed in an appendix for a general service time distribution. Numerical results, given a service time distribution, are illustrated through graphs and tables for cases covered in this study: deterministic, Erlang, hyperexponential, and uniform distributions. In all cases, the proposed method is computationally efficient and accurate, even for high values of the queueing parameters. The procedure is adaptable to other models in queueing theory (especially bulk queues), to problems in inventory control, transportation, flexible manufacturing process, etc. Exact results that can be obtained from the algorithms presented here will be found useful to test inequalities, bounds, or approximations.


1989 ◽  
Vol 21 (01) ◽  
pp. 207-225
Author(s):  
G. Brière ◽  
M. L. Chaudhry

Algorithms are proposed for the numerical inversion of the analytical solutions obtained through classical transform methods. We compute steady-state probabilities and moments of the number of customers in the system (or in the queue) at three different epochs—postdeparture, random, and prearrival—for models of the type M/GY/1, where the capacity of the single server is a random variable. This implies first finding roots of the characteristic equation, which is detailed in an appendix for a general service time distribution. Numerical results, given a service time distribution, are illustrated through graphs and tables for cases covered in this study: deterministic, Erlang, hyperexponential, and uniform distributions. In all cases, the proposed method is computationally efficient and accurate, even for high values of the queueing parameters. The procedure is adaptable to other models in queueing theory (especially bulk queues), to problems in inventory control, transportation, flexible manufacturing process, etc. Exact results that can be obtained from the algorithms presented here will be found useful to test inequalities, bounds, or approximations.


1975 ◽  
Vol 7 (3) ◽  
pp. 647-655 ◽  
Author(s):  
John Dagsvik

In a previous paper (Dagsvik (1975)) the waiting time process of the single server bulk queue is considered and a corresponding waiting time equation is established. In this paper the waiting time equation is solved when the inter-arrival or service time distribution is a linear combination of Erlang distributions. The analysis is essentially based on algebraic arguments.


1978 ◽  
Vol 15 (3) ◽  
pp. 590-601 ◽  
Author(s):  
Do Le Minh

This paper studies a discrete-time, single-server queueing model having a compound Poisson input with time-dependent parameters and a general service time distribution.All major transient characteristics of the system can be calculated very easily. For the queueing model with periodic arrival function, some explicit results are obtained.


2003 ◽  
Vol 40 (01) ◽  
pp. 200-225 ◽  
Author(s):  
A. A. Borovkov ◽  
O. J. Boxma ◽  
Z. Palmowski

This paper is devoted to a study of the integral of the workload process of the single server queue, in particular during one busy period. Firstly, we find asymptotics of the area 𝒜 swept under the workload process W(t) during the busy period when the service time distribution has a regularly varying tail. We also investigate the case of a light-tailed service time distribution. Secondly, we consider the problem of obtaining an explicit expression for the distribution of 𝒜. In the general GI/G/1 case, we use a sequential approximation to find the Laplace—Stieltjes transform of 𝒜. In the M/M/1 case, this transform is obtained explicitly in terms of Whittaker functions. Thirdly, we consider moments of 𝒜 in the GI/G/1 queue. Finally, we show asymptotic normality of .


1997 ◽  
Vol 34 (03) ◽  
pp. 773-784 ◽  
Author(s):  
Onno J. Boxma ◽  
Uri Yechiali

This paper considers a single-server queue with Poisson arrivals and multiple customer feedbacks. If the first service attempt of a newly arriving customer is not successful, he returns to the end of the queue for another service attempt, with a different service time distribution. He keeps trying in this manner (as an ‘old' customer) until his service is successful. The server operates according to the ‘gated vacation' strategy; when it returns from a vacation to find K (new and old) customers, it renders a single service attempt to each of them and takes another vacation, etc. We study the joint queue length process of new and old customers, as well as the waiting time distribution of customers. Some extensions are also discussed.


1978 ◽  
Vol 15 (03) ◽  
pp. 590-601 ◽  
Author(s):  
Do Le Minh

This paper studies a discrete-time, single-server queueing model having a compound Poisson input with time-dependent parameters and a general service time distribution. All major transient characteristics of the system can be calculated very easily. For the queueing model with periodic arrival function, some explicit results are obtained.


1984 ◽  
Vol 16 (4) ◽  
pp. 929-932 ◽  
Author(s):  
M. F. Ramalhoto

Some bounds for the variance of the busy period of an M/G/∞ queue are calculated as functions of parameters of the service-time distribution function. For any type of service-time distribution function, upper and lower bounds are evaluated in terms of the intensity of traffic and the coefficient of variation of the service time. Other lower and upper bounds are derived when the service time is a NBUE, DFR or IMRL random variable. The variance of the busy period is also related to the variance of the number of busy periods that are initiated in (0, t] by renewal arguments.


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