Enterprise Information Systems Adoption in Iberian Large Companies

2011 ◽  
pp. 204-228 ◽  
Author(s):  
António Trigo ◽  
João Varajão ◽  
João Barroso ◽  
Pedro Soto-Acosta ◽  
Francisco J. Molina-Castillo ◽  
...  
Keyword(s):  
Information Systems ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Chief Information Officers ◽  
Enterprise Information ◽  
Enterprise Information Systems ◽  
Information Systems Adoption ◽  
Enterprise Resource Planning Systems ◽  
Strategic Support ◽  
Near Future

Information Systems (IS) and Technologies assume a wide variety of roles within companies, ranging from operational to strategic support of the company. This fact puts pressure on managers, who are required to manage these investments properly. This chapter presents a study conducted with several Chief Information Officers from large Iberian companies with the purpose of identifying and characterizing the roles played by IS and the motivations currently behind their adoption. The findings of this study reveal the reasons why IS and technologies are being adopted by Iberian companies are evolving and that, while the adoption of certain types of systems such as Enterprise Resource Planning systems is now consolidated, the adoption of other systems like Business Intelligence is expected to increase significantly in the near future.

Enterprise Information Systems Adoption in Iberian Large Companies

2013 ◽  
pp. 1035-1052 ◽  
Author(s):  
António Trigo ◽  
João Varajão ◽  
João Barroso ◽  
Pedro Soto-Acosta ◽  
Francisco J. Molina-Castillo ◽  
...  
Keyword(s):  
Information Systems ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Chief Information Officers ◽  
Enterprise Information ◽  
Enterprise Information Systems ◽  
Information Systems Adoption ◽  
Enterprise Resource Planning Systems ◽  
Strategic Support ◽  
Near Future

Information Systems (IS) and Technologies assume a wide variety of roles within companies, ranging from operational to strategic support of the company. This fact puts pressure on managers, who are required to manage these investments properly. This chapter presents a study conducted with several Chief Information Officers from large Iberian companies with the purpose of identifying and characterizing the roles played by IS and the motivations currently behind their adoption. The findings of this study reveal the reasons why IS and technologies are being adopted by Iberian companies are evolving and that, while the adoption of certain types of systems such as Enterprise Resource Planning systems is now consolidated, the adoption of other systems like Business Intelligence is expected to increase significantly in the near future.

Motivations and Trends for IT/IS Adoption

2010 ◽  
pp. 1639-1656
Author(s):  
João Varajão ◽  
Antonio Trigo ◽  
João Barroso
Keyword(s):  
Information Systems ◽  
Enterprise Resource Planning ◽  
Information Technologies ◽  
Resource Planning ◽  
Chief Information Officers ◽  
Enterprise Resource Planning Systems ◽  
Strategic Support ◽  
Near Future ◽  
Role Of Information

Over the past few decades, information systems and technologies have taken on a wide variety of roles within organizations, ranging from operational support to the strategic support of the company. Therefore, there have been significant changes in the motives for their adoption that are vital to understand to guarantee that investment is properly managed. With the purpose of identifying and characterizing the motivations currently behind the adoption of information technologies in large Portuguese companies, which systems the companies have been implementing, in which systems they intend to invest in short-term, and what is the current role of information technology within the organization, we carried out a study with the participation of several chief information officers. The findings of this study reveal that the reasons for adoption and the role that information systems and technologies play is evolving in Portuguese companies and that the adoption of certain types of systems like Enterprise Resource Planning systems is now consolidated, whereas the adoption of other systems like Business Intelligence systems should increase significantly in the near future.

Motivations and Trends for IT/IS Adoption

2011 ◽  
pp. 1769-1788
Author(s):  
João Varajão ◽  
Antonio Trigo ◽  
João Barroso
Keyword(s):  
Information Systems ◽  
Enterprise Resource Planning ◽  
Information Technologies ◽  
Resource Planning ◽  
Chief Information Officers ◽  
Enterprise Resource Planning Systems ◽  
Strategic Support ◽  
Near Future ◽  
Role Of Information

Over the past few decades, information systems and technologies have taken on a wide variety of roles within organizations, ranging from operational support to the strategic support of the company. Therefore, there have been significant changes in the motives for their adoption that are vital to understand to guarantee that investment is properly managed. With the purpose of identifying and characterizing the motivations currently behind the adoption of information technologies in large Portuguese companies, which systems the companies have been implementing, in which systems they intend to invest in short-term, and what is the current role of information technology within the organization, we carried out a study with the participation of several chief information officers. The findings of this study reveal that the reasons for adoption and the role that information systems and technologies play is evolving in Portuguese companies and that the adoption of certain types of systems like Enterprise Resource Planning systems is now consolidated, whereas the adoption of other systems like Business Intelligence systems should increase significantly in the near future.

Motivations and Trends for IT/IS Adoption

2009 ◽  
Vol 5 (4) ◽  
pp. 34-52 ◽  
Author(s):  
João Varajão ◽  
Antonio Trigo ◽  
João Barroso
Keyword(s):  
Information Systems ◽  
Enterprise Resource Planning ◽  
Information Technologies ◽  
Resource Planning ◽  
Chief Information Officers ◽  
Enterprise Resource Planning Systems ◽  
Strategic Support ◽  
Near Future ◽  
Role Of Information

Over the past few decades, information systems and technologies have taken on a wide variety of roles within organizations, ranging from operational support to the strategic support of the company. Therefore, there have been significant changes in the motives for their adoption that are vital to understand to guarantee that investment is properly managed. With the purpose of identifying and characterizing the motivations currently behind the adoption of information technologies in large Portuguese companies, which systems the companies have been implementing, in which systems they intend to invest in short-term, and what is the current role of information technology within the organization, we carried out a study with the participation of several chief information officers. The findings of this study reveal that the reasons for adoption and the role that information systems and technologies play is evolving in Portuguese companies and that the adoption of certain types of systems like Enterprise Resource Planning systems is now consolidated, whereas the adoption of other systems like Business Intelligence systems should increase significantly in the near future.

Motivations and Trends for IT/IS Adoption

2011 ◽  
pp. 476-495
Author(s):  
João Varajão ◽  
Antonio Trigo ◽  
João Barroso
Keyword(s):  
Information Systems ◽  
Enterprise Resource Planning ◽  
Information Technologies ◽  
Resource Planning ◽  
Chief Information Officers ◽  
Enterprise Resource Planning Systems ◽  
Strategic Support ◽  
Near Future ◽  
Role Of Information

Over the past few decades, information systems and technologies have taken on a wide variety of roles within organizations, ranging from operational support to the strategic support of the company. Therefore, there have been significant changes in the motives for their adoption that are vital to understand to guarantee that investment is properly managed. With the purpose of identifying and characterizing the motivations currently behind the adoption of information technologies in large Portuguese companies, which systems the companies have been implementing, in which systems they intend to invest in short-term, and what is the current role of information technology within the organization, we carried out a study with the participation of several chief information officers. The findings of this study reveal that the reasons for adoption and the role that information systems and technologies play is evolving in Portuguese companies and that the adoption of certain types of systems like Enterprise Resource Planning systems is now consolidated, whereas the adoption of other systems like Business Intelligence systems should increase significantly in the near future.

Semantically Modeled Databases in Integrated Enterprise Information Systems

2009 ◽  
pp. 221-239
Author(s):  
Cheryl L. Dunn ◽  
Gregory J. Gerard ◽  
Severin V. Grabski
Keyword(s):  
Information Systems ◽  
Organizational Communication ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Decision Makers ◽  
Organizational Productivity ◽  
Enterprise Information ◽  
Enterprise Information Systems ◽  
Enterprise Resource Planning Systems ◽  
System Components

Semantically modeled databases require their component objects to correspond closely to real world phenomena and preclude the use of artifacts as system primitives (Dunn and McCarthy, 1997). Enterprise information systems (also known as enterprise resource planning systems) based on semantically modeled databases allow for full integration of all system components and facilitate the flexible use of information by decision-makers. Researchers have advocated semantically designed information systems because they provide benefits to individual decision-makers (Dunn and Grabski, 1998, 2000), they facilitate organizational productivity and inter-organizational communication (Cherrington et al., 1996; David, 1995; Geerts and McCarthy, 2002), and they allow the database to evolve as the enterprise does through time (Abrial, 1974).

Semantically Modeled Databases in Integrated Enterprise Information Systems

2011 ◽  
pp. 189-206
Author(s):  
Cheryl L. Dunn ◽  
Gregory J. Gerard ◽  
Severin V. Grabski
Keyword(s):  
Information Systems ◽  
Organizational Communication ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Decision Makers ◽  
Organizational Productivity ◽  
Enterprise Information ◽  
Enterprise Information Systems ◽  
Enterprise Resource Planning Systems ◽  
System Components

Semantically modeled databases require their component objects to correspond closely to real world phenomena and preclude the use of artifacts as system primitives (Dunn and McCarthy, 1997). Enterprise information systems (also known as enterprise resource planning systems) based on semantically modeled databases allow for full integration of all system components and facilitate the flexible use of information by decision-makers. Researchers have advocated semantically designed information systems because they provide benefits to individual decision-makers (Dunn and Grabski, 1998, 2000), they facilitate organizational productivity and inter-organizational communication (Cherrington et al., 1996; David, 1995; Geerts and McCarthy, 2002), and they allow the database to evolve as the enterprise does through time (Abrial, 1974).

Semantically Modeled Databases in Integrated Enterprise Information Systems

2001 ◽  
pp. 279-302
Author(s):  
Cheryl L. Dunn ◽  
Severin V. Grabiski
Keyword(s):  
Information Systems ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Semantic Model ◽  
Erp Systems ◽  
Enterprise Information ◽  
Enterprise Information Systems ◽  
Data Interchange ◽  
Processing Information ◽  
Underlying Reality

In the past several years, huge investments have been made in enterprise resource planning (ERP) systems and related applications. While the integrated database and data warehouse in such systems provides value, more value could be realized if the databases could more semantically reflect the underlying reality of the organization. Inter-enterprise commerce can be facilitated with the use of ontologically based systems with common semantics (Geerts and McCarthy, 2000; Haugen and McCarthy, 2000) instead of reliance on electronic data interchange (EDI) standards. This chapter presents a normative semantic model for enterprise information systems that has its roots in transaction processing information systems. Empirical research on semantically modeled information systems is reviewed and an example company’s semantic model is provided as a proof of concept. This model is used as the basis for a discussion of its application to ERP systems and to inter-organizational systems. Future trends and research directions are also discussed.

Customer Relationship Management (CRM) Metrics - What's the Holdup?

2011 ◽  
pp. 1679-1685
Author(s):  
Timothy Shea ◽  
Ahern Brown ◽  
D. Steven White ◽  
Catherine Curran-Kelly ◽  
Michael Griffin
Keyword(s):  
Information Systems ◽  
Enterprise Resource Planning ◽  
Business Strategy ◽  
Relationship Management ◽  
Resource Planning ◽  
Customer Relationship ◽  
Enterprise Information ◽  
Enterprise Information Systems ◽  
Industry Standard ◽  
Development Application

Adopting a focus on CRM has been an industry standard for nearly two decades. While evidence suggests that a majority of the attempts to implement CRM systems fail, no single reason for the failures has been identified. Assuming that CRM implementation is an extension of a customer-oriented business strategy and assuming successful integration with Enterprise Information Systems such as Enterprise Resource Planning (ERP) systems, the authors contend that the lack of valid and reliable CRM metrics leads to the perception of failed CRM implementation. Only through the development, application, and use of CRM metrics can organizations hope to achieve their CRM goals.

Customer Relationship Management (CRM) Metrics

2009 ◽  
pp. 311-317
Author(s):  
Timothy Shea ◽  
Ahern Brown ◽  
D. Steven White ◽  
Catharine Curran-Kelly ◽  
Michael Griffin
Keyword(s):  
Information Systems ◽  
Enterprise Resource Planning ◽  
Business Strategy ◽  
Relationship Management ◽  
Resource Planning ◽  
Customer Relationship ◽  
Enterprise Information ◽  
Enterprise Information Systems ◽  
Industry Standard ◽  
Development Application

Adopting a focus on CRM has been an industry standard for nearly two decades. While evidence suggests that a majority of the attempts to implement CRM systems fail, no single reason for the failures has been identified. Assuming that CRM implementation is an extension of a customeroriented business strategy and assuming successful integration with Enterprise Information Systems such as Enterprise Resource Planning (ERP) systems, the authors contend that the lack of valid and reliable CRM metrics leads to the perception of failed CRM implementation. Only through the development, application, and use of CRM metrics can organizations hope to achieve their CRM goals.

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