scholarly journals Speech Codes Theory as a Framework for Analyzing Communication in Online Educational Settings

Author(s):  
Tabitha Hart

Knowing how best to assess and evaluate the communication that takes place in online educational settings can be a challenge, especially when the features of educational platforms continue to develop in their complexity. This chapter will discuss Speech Codes Theory, which is grounded in the Ethnography of Communication, as a theoretical and methodological framework for conducting qualitative, interpretive research. It will show how Speech Codes Theory can potentially be used to analyze and understand communication in a range of online educational settings.

Author(s):  
Patricia Olivia Covarrubias Baillet

2017 ◽  
Vol 17 (1) ◽  
Author(s):  
Jonna Koponen ◽  
Saara Julkunen

Little is known about what kind of salesperson-consumer interaction is valued in different cultures. We explore the influence of national speech culture in sales-related communication in business-to-consumer (B2C) environments. We apply speech codes theory to identify the B2C context-specific speech codes attached to the sales-related communication described in consumers’ narratives. The results inform three discourses among sales-related communication: consumer orientation, professionalism and independency. The results suggest that independency, fact-oriented talk, and consumer-oriented communication are central speech codes related to the B2C sales context in Finland. Furthermore, the results describe a cultural norm for appropriate sales-related communication. 


1992 ◽  
Vol 1 (4) ◽  
pp. 19-23
Author(s):  
Ron L. Huddleston ◽  
Mary L. Mills
Keyword(s):  

1990 ◽  
Vol 18 ◽  
pp. 44-55 ◽  
Author(s):  
Dana Kovarsky ◽  
Martha Crago

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