Impact of BACIS Program on Quality of Care
This chapter presents the methodology for measuring the system's impact on the quality of care. The system's impact on the quality of care was measured through a compliance review using the standards of care set in the maternal health guidelines. In the framework for development of clinical practice guideline-based decision support systems, the compliance review is part of the section on evaluation. The compliance review addresses the following objectives: measurement of compliance with processes of care at the study clinic before introduction of the BACIS program, measurement of improvements in compliance after the introduction of the BACIS program, and a qualitative review undertaken in order to understand the reasons for non-compliance.