PAPER. CRAFT AND INDUSTRY. SOCIAL SUSTAINABILITY AND CULTURAL HERITAGE

Author(s):  
Andreea Motu
2020 ◽  
Vol 12 (4) ◽  
pp. 1445 ◽  
Author(s):  
Francesco Cappa ◽  
Federica Rosso ◽  
Antonio Capaldo

As organizations are increasingly involving individuals across their boundaries in the generation of new knowledge, crowd involvement can also be beneficial to cultural heritage organizations. We argue that in an “Open Innovation in Science” approach, visitors can contribute to generate new scientific knowledge concerning their behavior and preferences, by which museum managers can re-design the cultural offerings of their institutions in ways that generate major economic and social impacts. Accordingly, we advance visitor-sensing as a novel framework in which museum managers leverage digital technologies to collect visitors’ ideas, preferences, and feedback in order to improve path design and the organization of artwork in exhibitions, and to shape a more satisfying museum experience for visitors. We contend that visitor-sensing has the potential to yield higher numbers of visitors, with positive impacts in terms of increased revenues and increased literacy of the general public, thus benefiting the economic and social sustainability of cultural organizations towards the achievement of the Sustainable Development Goals outlined in the Agenda 2030.


2016 ◽  
Vol 12 (3) ◽  
Author(s):  
Chern Li Liew ◽  
Gobinda Chowdhury

This research investigated factors that were perceived to contribute to the social sustainability of cultural heritage information services. Semi-structured interviews were conducted with sixteen users, guided by three broad questions: 1. Which factors they consider are important for DCH services to be socially sustainable or to achieve social sustainability? 2. What indicators they perceive from current DCH services that suggest social sustainability? 3. What they believe to be the main challenges for DCH services to achieve or maintain social sustainability? Social sustainability of DCH information services was associated with: strategy and policy, advocacy and community engagement, equity, cultural sensitivity and literacy, assessment and evaluation.


Author(s):  
Eirini Gallou ◽  
Kalliopi Fouseki

Purpose The purpose of this paper is to propose the use of social impact assessment (SIA) principles to evaluate the contribution of cultural heritage to social sustainability, supporting both a people-centered and socially responsible approach to heritage management. Design/methodology/approach Specifically, the paper explores SIA as a methodological tool for post-project evaluation, used to define projects’ contributions to aspects of social sustainability through analyzing impacts of participation in a rural context case study, that of the Scapa Flow landscape heritage scheme in Orkney Islands, Scotland, UK. Findings Based on research findings from the thematic analysis of 40 semi-structured interviews on impacts (with heritage managers, planners and participants in the scheme), the paper proposes a combination of heritage value assessment process with social impact identification to achieve a context-relevant assessment of social sustainability. Existing research around social capital and sense of place supports the analysis of relevant impacts and heritage values. Findings support overlaps between socio-environmental impacts, when looking at the role of heritage for community well-being in rural contexts. Research limitations/implications The qualitative approach allows for a context-relevant, bottom up impact assessment and allows for multiple stakeholders perceptions to be included. Practical implications The proposed methodological approach has greater implications for the work of institutions and professionals involved in project evaluations that can inform participatory heritage project planning, ensuring high social relevance. Social implications Application of SIA principles in heritage sector can increase social benefits of heritage projects and enable wider community participation in processes of heritage management. Originality/value Through this case study, the effectiveness of SIA principles when applied in cultural heritage project evaluation is discussed, reflecting on a novel methodology for impact assessment in heritage.


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