The impact of TRIO Student Support Services on academic performance of non-traditional students at a public state college in Georgia

The purpose of this study was to investigate the impact of TRIO Student Support Services (SSS) on academic performance of non-traditional students and perceived experiences of its recent graduates at a public state college in Georgia. A mixed-methods design was employed for data collection including (1) year-to-year retention rates of 480 SSS and non-SSS students, (2) three-year graduation rates and cumulative grade point averages of 2010–2013 and 2013–2016 cohorts and (3) two focus group interviews with eight 2016 SSS graduates. Significant differences were found in year-to-year retention rates and three-year graduation rates between SSS and non-SSS students. The graduates also reported that TRIO SSS assisted them in degree completion by offering (1) academic advisement, (2) degree planning, (3) development of self-confidence through motivation and mentorship, (4) academic resources and (5) a family-oriented environment. The results proved that TRIO SSS-assisted non-traditional students interacting with academic and social components of the institution, which helped to increase student retention and graduation rates.

Strengthening student support: Offering TRiO Student Support Services in the library

Many units on campus play a significant role in student success. Individually, these departments provide services and staff to assist students with various aspects of college life. When these entities collaborate, the impact they have is multiplied and can make services more accessible to students. One such partnership, between the library and TRiO Student Support Services (SSS) at the Miami University-Hamilton Campus, is discussed in this article.