Introducing New Approaches - Managing the Public Service: Strategies for Improvement
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9781848596566

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Citizen Orientation

Introducing New Approaches - Managing the Public Service: Strategies for Improvement ◽

10.14217/9781848596566-8-en ◽

1998 ◽

pp. 57-63

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The Role of Information Technology in Improving Service Delivery

Introducing New Approaches - Managing the Public Service: Strategies for Improvement ◽

10.14217/9781848596566-7-en ◽

1998 ◽

pp. 49-56

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Keyword(s):

Information Technology ◽

Service Delivery ◽

Role Of Information

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Improving Quality Management

Introducing New Approaches - Managing the Public Service: Strategies for Improvement ◽

10.14217/9781848596566-4-en ◽

1998 ◽

pp. 13-23

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Quality Management

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The Context for Change

Introducing New Approaches - Managing the Public Service: Strategies for Improvement ◽

10.14217/9781848596566-2-en ◽

1998 ◽

pp. 1-5

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Managing Public Service Delivery

Introducing New Approaches - Managing the Public Service: Strategies for Improvement ◽

10.14217/9781848596566-3-en ◽

1998 ◽

pp. 6-12

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Keyword(s):

Service Delivery ◽

Public Service ◽

Public Service Delivery

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Bibliography

Introducing New Approaches - Managing the Public Service: Strategies for Improvement ◽

10.14217/9781848596566-11-en ◽

1998 ◽

pp. 71-71

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Conclusion

Introducing New Approaches - Managing the Public Service: Strategies for Improvement ◽

10.14217/9781848596566-10-en ◽

1998 ◽

pp. 70-70

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Foreword

Introducing New Approaches - Managing the Public Service: Strategies for Improvement ◽

10.14217/9781848596566-1-en ◽

1998 ◽

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Improving Government Regulation

Introducing New Approaches - Managing the Public Service: Strategies for Improvement ◽

10.14217/9781848596566-9-en ◽

1998 ◽

pp. 64-69

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Keyword(s):

Government Regulation

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Mechanisms for Improving Service Delivery

Introducing New Approaches - Managing the Public Service: Strategies for Improvement ◽

10.14217/9781848596566-6-en ◽

1998 ◽

pp. 28-48

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Keyword(s):

Service Delivery

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