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2021 ◽  
Vol 9 (207) ◽  
pp. 1-31
Bruna Serafim Teixeira

The motivation for the public service of civil servants is an essential factor for the pursuit of public ends with a view to guaranteeing social welfare, the ultimate objective of the State. In this context, public servants are inserted as guarantors of this purpose, and the motivating factors and those that generate dissatisfaction must be constantly analyzed by the decisionmaking managers of the Administration bodies. Based on the study by Perry (1996), adapted for the Brazilian scenario in an unprecedented study carried out by Moraes (2017), the Public Service Motivation (PSM) scale was used to measure the motivation for the public service of the civil servants of the social security agency of the State of São Paulo, as well as analyzing, by the quantitative method, motivating factors, as well as causes of dissatisfaction, relevant to the provision of public service. It was found that factors such as salary and difficulty in career progression are causes that, in addition to generating dissatisfaction, are capable of affecting motivation, which prevails among civil servants at the beginning of their careers and in technical positions, with less autonomy, responsibility and education level. In this sense, it is necessary to adopt measures capable of supplying or minimizing such effects in order to increase the levels of motivation and satisfaction for the public service, which are able to increase the effectiveness and productivity in the provision of the public service. Measures such as a fairer and more attractive career progression plan, greater autonomy and power to participate in decision-making can favor this scenario.

2021 ◽  
Vol 12 (4) ◽  
pp. 12-36
Howard A. Doughty

On October 16, 2017, over 12,000 faculty, librarians, and counsellors in 24 independent postsecondary colleges in Ontario, Canada went on strike for the fourth time since they organized in 1971 as members of the Civil Service Association of Ontario and won their first collective agreement the next year. Begun as an apolitical, self-consciously quasi-colonial, and decidedly elitist “professional” body in 1911, the CSAO has transformed itself in name and in nature into an increasingly class-conscious and intermittently militant Ontario Public Service Employees Union with current membership of approximately 180,000 including: clerical staff; community and social service workers; corrections officers; healthcare, transportation, and natural resource workers; as well as college academic and support staff employees. Relations with their employers have become increasingly adversarial and rarely greater than in the college sector. This paper explores this strike.

Miguel Pezzutti

El artículo tiene por objetivo identificar los vínculos del Derecho Administrativo con el Derecho Constitucional en Uruguay, efectuando además algunas referencias comparativas con el Derecho Argentino. Enfoca en las raíces constitucionales de la Administración Pública en el Derecho Uruguayo basadas en la idea de centralidad de la persona humana. Analiza las fuentes del Derecho Administrativo reconocidas en el texto constitucional, así como importancia de los Principios Generales en la construcción de un sistema organizado y coherente. Con relación a la organización, se analiza la posición institucional del Poder Ejecutivo y las distintas formas de gestión administrativa, en particular las descentralizadas. Partiendo de los principios generales, se analiza la normativa relativa a la actividad administrativa y la importancia de los medios de defensa de las situaciones jurídicas de los particulares, así como las bases del servicio público.AbstractThe article aims to identify the links between Administrative Law and Constitutional Law in Uruguay, also making some comparative references with Argentine Law. It focuses on the constitutional roots of Public Administration in Uruguayan Law based on the idea of centrality of the human person. It analyzes the sources of Administrative Law recognized in the constitutional text, as well as the importance of the General Principles in the construction of an organized and coherent system. Regarding the organization, the institutional position of the Executive Branch and the diferent forms of administrative management,  particularly  decentralized ones, are analyzed. Starting from the general principles, the regulations relating to administrative activity and the importance of the means of defense of the legal situations of individuals are analyzed, as well as the bases of public service.

2021 ◽  
Christina Boididou ◽  
Di Sheng ◽  
Felix J Mercer Moss ◽  
Alessandro Piscopo

2021 ◽  
pp. 104346312110432
Ahrum Chang

Different from a classic Weberian bureaucracy, public service bureaucrats directly interact with citizens at the frontlines of government. These first responders use their discretion to meet some citizens’ needs but deliberately overlook the other clients. What lies beneath the street-level bureaucrats’ behavior in their contacts with citizens? This study develops a model to explain how street-level bureaucrats are motivated to move toward the public and the extent to which they are engaged in helping their citizens. The model is driven by costs and benefits of behavior based on the assumption that street-level bureaucrats are rational actors trying to maximize their utility. However, utility here is defined as more than self-interest; it is the set of outcomes valued by the bureaucrats such as reducing job-related stress, pursuing work-generated ends, serving needy citizens, and implementing good public policy.

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