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Emotional Labor in the 21st Century
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TOTAL DOCUMENTS
12
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Published By Routledge
9780203100851
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Latest Documents
Most Cited Documents
Contributed Authors
Related Sources
Related Keywords
Call Centers: Emotional Labor Over the Phone
Emotional Labor in the 21st Century
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10.4324/9780203100851-20
◽
2013
◽
pp. 173-194
Keyword(s):
Emotional Labor
◽
Call Centers
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The Social Effects of Emotion Regulation in Organizations
Emotional Labor in the 21st Century
◽
10.4324/9780203100851-16
◽
2013
◽
pp. 99-120
Keyword(s):
Emotion Regulation
◽
Social Effects
◽
The Social
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Episodic Intrapersonal Emotion Regulation: Or, Dealing with Life as it Happens
Emotional Labor in the 21st Century
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10.4324/9780203100851-14
◽
2013
◽
pp. 51-76
Keyword(s):
Emotion Regulation
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Emotional Labor at the Unit-level
Emotional Labor in the 21st Century
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10.4324/9780203100851-17
◽
2013
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pp. 121-144
Keyword(s):
Emotional Labor
◽
Unit Level
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Motivation, Fit, Confidence, and Skills: How Do Individual Differences Influence Emotional Labor?
Emotional Labor in the 21st Century
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10.4324/9780203100851-15
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2013
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pp. 77-98
Keyword(s):
Individual Differences
◽
Emotional Labor
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The Customer Experience of Emotional Labor
Emotional Labor in the 21st Century
◽
10.4324/9780203100851-19
◽
2013
◽
pp. 147-172
Keyword(s):
Emotional Labor
◽
Customer Experience
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Social and Cultural Influencers: Gender Effects on Emotional Labor at Work and at Home
Emotional Labor in the 21st Century
◽
10.4324/9780203100851-24
◽
2013
◽
pp. 243-270
Keyword(s):
Emotional Labor
◽
Gender Effects
◽
At Home
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Emotional Labor: Organization-level Influences, Strategies, and Outcomes
Emotional Labor in the 21st Century
◽
10.4324/9780203100851-23
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2013
◽
pp. 219-242
Keyword(s):
Emotional Labor
◽
Labor Organization
◽
Organization Level
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Attending to Mind and Body: Engaging the Complexity of Emotion Practice Among Caring Professionals
Emotional Labor in the 21st Century
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10.4324/9780203100851-21
◽
2013
◽
pp. 195-216
Keyword(s):
Mind And Body
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Reflections and Projections from Pioneers in Emotions Research
Emotional Labor in the 21st Century
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10.4324/9780203100851-27
◽
2013
◽
pp. 295-325
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