Journal of Professional Services Marketing
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556
(FIVE YEARS 0)

H-INDEX

21
(FIVE YEARS 0)

Published By Informa Uk (Taylor & Francis)

0748-4623
Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

The Role of Organizational Communications on Employee Perceptions of a Firm

2000 ◽  
Vol 21 (2) ◽  
pp. 87-103 ◽  
Author(s):  
Deborah Unzicker ◽  
Kenneth E. Clow ◽  
Emin Babakus
Keyword(s):  
Employee Perceptions ◽  
Organizational Communications

Advertising by Accountants: The Industrial User's Perspective

2000 ◽  
Vol 21 (2) ◽  
pp. 1-14 ◽  
Author(s):  
Robert E. Hite ◽  
Faye S. McIntyre ◽  
Richard K. Burke

The Nurturing of Relationships in Commercial and Retail Banking

2000 ◽  
Vol 21 (2) ◽  
pp. 43-57 ◽  
Author(s):  
Kenneth Blanchard ◽  
Jean Perrien ◽  
François Marticotte ◽  
Kamilia Bahia
Keyword(s):  
Retail Banking

Reconciliating Literature About Client Satisfaction and Perceived Services Quality

2000 ◽  
Vol 21 (2) ◽  
pp. 27-43 ◽  
Author(s):  
Kamilia Bahia ◽  
Michèle Paulin ◽  
Jean Perrien
Keyword(s):  
Client Satisfaction ◽  
Services Quality

Financial Distribution Channels: Technology versus Tradition

2000 ◽  
Vol 21 (2) ◽  
pp. 59-73 ◽  
Author(s):  
Jennifer Thornton ◽  
Lesley White
Keyword(s):  
Distribution Channels
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