Handbook on Business Process Management 2
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26

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11

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Published By Springer Berlin Heidelberg

9783642019814, 9783642019821

Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

Cultural Change in Process Management

Handbook on Business Process Management 2 ◽

10.1007/978-3-642-01982-1_23 ◽

2010 ◽

pp. 487-514 ◽

Cited By ~ 4

Author(s):

Ulrike Baumöl

Keyword(s):

Cultural Change ◽

Process Management

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Global Processes and Data: The Culture Journey at Hilti Corporation

Handbook on Business Process Management 2 ◽

10.1007/978-3-642-01982-1_25 ◽

2010 ◽

pp. 539-558 ◽

Cited By ~ 12

Author(s):

Jan vom Brocke ◽

Martin Petry ◽

Theresa Sinnl ◽

Bo Østerberg Kristensen ◽

Christian Sonnenberg

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Business Process Governance

Handbook on Business Process Management 2 ◽

10.1007/978-3-642-01982-1_10 ◽

2010 ◽

pp. 201-222 ◽

Cited By ~ 32

Author(s):

M. Lynne Markus ◽

Dax D. Jacobson

Keyword(s):

Business Process

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Prioritizing Process Improvement: An Example from the Australian Financial Services Sector

Handbook on Business Process Management 2 ◽

10.1007/978-3-642-01982-1_9 ◽

2010 ◽

pp. 177-195 ◽

Cited By ~ 5

Author(s):

Wasana Bandara ◽

Alain Guillemain ◽

Paul Coogans

Keyword(s):

Process Improvement ◽

Financial Services ◽

Services Sector ◽

Financial Services Sector

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BPM Center of Excellence: The Case of a Brazilian Company

Handbook on Business Process Management 2 ◽

10.1007/978-3-642-01982-1_14 ◽

2010 ◽

pp. 285-306

Author(s):

Leandro Jesus ◽

André Macieira ◽

Daniel Karrer ◽

Heitor Caulliraux

Keyword(s):

Center Of Excellence

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Business Process Management Governance

Handbook on Business Process Management 2 ◽

10.1007/978-3-642-01982-1_11 ◽

2010 ◽

pp. 223-238 ◽

Cited By ~ 14

Author(s):

Andrew Spanyi

Keyword(s):

Business Process ◽

Business Process Management ◽

Process Management

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Business Process Maturity in Public Administrations

Handbook on Business Process Management 2 ◽

10.1007/978-3-642-01982-1_18 ◽

2010 ◽

pp. 369-396 ◽

Cited By ~ 8

Author(s):

Jörg Zwicker ◽

Peter Fettke ◽

Peter Loos

Keyword(s):

Business Process ◽

Process Maturity ◽

Business Process Maturity

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Delivering Business Strategy Through Process Management

Handbook on Business Process Management 2 ◽

10.1007/978-3-642-01982-1_1 ◽

2010 ◽

pp. 5-37 ◽

Cited By ~ 31

Author(s):

Roger Burlton

Keyword(s):

Business Strategy ◽

Process Management

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Taxonomy of Business Process Management Approaches

Handbook on Business Process Management 2 ◽

10.1007/978-3-642-01982-1_5 ◽

2010 ◽

pp. 93-114 ◽

Cited By ~ 14

Author(s):

Tobias Bucher ◽

Robert Winter

Keyword(s):

Business Process ◽

Business Process Management ◽

Process Management ◽

Management Approaches

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The Service Portfolio of a BPM Center of Excellence

Handbook on Business Process Management 2 ◽

10.1007/978-3-642-01982-1_13 ◽

2010 ◽

pp. 267-284 ◽

Cited By ~ 21

Author(s):

Michael Rosemann

Keyword(s):

Center Of Excellence ◽

Service Portfolio

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