A semi-auto text mining approach for literature review

The emergence of powerful information technologies (IT) has changed innovation and entrepreneurship in significant ways. Research in IT for entrepreneurship is relatively new and there is a growing interest from academics for further studies on investigating this area of research. This study reviews research carried out in the domain of IT for entrepreneurship. A total of 1005 papers, published between 1980 and 2021 were used to uncover the latent topics addressed in this domain. A topic modeling (LDA) algorithm was used to automate the process of extracting the initial research topics from the data. The results show that IT for entrepreneurship studies are classified into six aspects of research: entrepreneurship initiative and innovation, strategy, business process management and operation management, entrepreneurship education, industry analysis, and business model. The results raise awareness of IT-associated entrepreneurship areas of research, provide useful insights for future research, and informs practice in this domain of study.

Design and Realisation of Scalable Business Process Management Systems for Deployment in the Cloud

Business Process Management Systems ( BPMSs ) provide automated support for the execution of business processes in modern organisations. With the emergence of cloud computing, BPMS deployment considerations are shifting from traditional on-premise models to the Software-as-a-Service ( SaaS ) paradigm, aiming at delivering Business Process Automation as a Service. However, scaling up a traditional BPMS to cope with simultaneous demand from multiple organisations in the cloud is challenging, since its underlying system architecture has been designed to serve a single organisation with a single process engine. Moreover, the complexity in addressing both the dynamic execution environment and the elasticity requirements of users impose further challenges to deploying a traditional BPMS in the cloud. A typical SaaS often deploys multiple instances of its core applications and distributes workload to these application instances via load balancing. But, for stateful and often long-running process instances, standard stateless load balancing strategies are inadequate. In this article, we propose a conceptual design of BPMS capable of addressing dynamically varying demands of end users in the cloud, and present a prototypical implementation using an open source traditional BPMS platform. Both the design and system realisation offer focused strategies on achieving scalability and demonstrates the system capabilities for supporting both upscaling, to address large volumes of user demand or workload, and downscaling, to release underutilised computing resources, in a cloud environment.

BUSINESS PROCESS MANAGEMENT: ANÁLISE DO PROCESSO DE ELABORAÇÃO DE PROJETO DE ESTAÇÃO DE TRATAMENTO DE ESGOTO (ETE) EM UMA EMPRESA DE GOIÂNIA

O projeto de engenharia é um processo iterativo de aprimoramento contínuo de informações para que no fim se obtenha solução exequível, segura e otimizada. A gradativa complexidade desses projetos demanda cada vez mais equipes projetistas de diferentes especialidades trabalhando juntas, exigindo boa gestão para que não impere o improviso e o caos. Um exemplo é o projeto de uma Estação de Tratamento de Esgoto (ETE), que geralmente conta com milhares de metros quadrados construídos e com grandes equipamentos que necessitam de cuidados com suas especificidades. O presente trabalho tem como objetivo realizar a análise do processo de elaboração de projeto de ETE em uma empresa de Goiânia que realiza projetos de saneamento. Baseando-se na disciplina BPM (Business Process Management) e sua notação por meio da aplicação de questionários, entrevistas, visitas in loco e pesquisa documental foi possível mapear os processos atuais de projeto de ETE e diagnostica-los. Foram identificadas oportunidades de melhorias do processo, modelado o processo futuro propondo soluções para os problemas encontrados e foram definidos métricas e indicadores de desempenho e monitoramento da produtividade dos processos. Propõe-se a criação de um novo cargo e/ou equipe que será responsável por monitorar a produtividade das equipes, além de garantir uma melhor comunicação para evitar desperdícios e guiar as equipes para a melhoria contínua com auxílio da metodologia ágil scrum.

How to improve the assessment of BPM maturity in the era of digital transformation

For almost 30 years, the way of building business process management maturity models (BPM MMs), the importance assigned to individual maturity levels, and the criteria and critical success factors chosen for BPM maturity assessment have not changed significantly, despite the fact that during those three decades, the business environment and organizations themselves have changed enormously. The impact of hyperautomation and the increasing pace of change require the integration of maturity assessment with the BPM implementation methodology, including the repetition of maturity assessment for selected groups of processes. This causes an urgent need to adapt both process maturity assessment methods and BPM MMs to changing working conditions and business requirements. This conceptual paper is based on a model approach. The framework presented in the article continues and at the same time clearly deviates from the tradition of building BPM MMs on the basis of the Capability Maturity Model (CMM). It proposes a two-stage comprehensive process of organizational process maturity assessment, fully integrated into the process of BPM implementation and further business process management. The presented framework makes it possible to assess the process maturity of Industry 4.0 organizations in which dynamic knowledge-intensive business processes (kiBPs) play a key role in creating value.

Maturity Business Process Management at Companhia Energética de Minas Gerais

Purpose: This study aims to assess the maturity of Companhia Energética de Minas Gerais in business process management. Theoretical framework: Business Process Management is an alternative to the standard departmentalized structure. This alternative presents Maturity in Processes as the degree of explicit definition, management, measurement, control and effectiveness that a process has. Thus, this Maturity excels in assessing the current situation in order to direct improvement initiatives and control the development of what is being measured. Design/methodology/approach: Data was collected through a questionnaire, obtaining a sample of 729 respondents, and the data was analyzed using the structural equation modeling technique. Findings: The company being studied is at level 4, and is called quantitatively managed, where the promotion of actions to recognize those responsible for the processes and alignment of information systems to customer needs are some of the actions needed to increase this stage. Research, Practical & Social implications: Through the maturity identified, Companhia Energética de Minas Gerais can promote actions to improve its processes, resulting in social impacts arising from the provision of services to the community. Originality/value: From a theoretical perspective, this study contributes by making use of a maturity model and by showing its results for comparisons between companies; because, empirically, it contributes to that company so that it is aware of its current stage and actions to increase that stage. Keywords: BPM; business process management; BPMMM; maturity model; electrical sector.

Transformation of the Business Process Manager Profession in Poland: The Impact of Digital Technologies

The increasing role of emerging technologies, such as big data, the Internet of Things, artificial intelligence (AI), cognitive technologies, cloud computing, and mobile technologies, is essential to the business process manager profession’s sustainable development. Nevertheless, these technologies could involve new challenges in labor markets. The era of intelligent business process management (BPM) has begun, but how does it look in real labor markets? This paper examines the hypothesis that the transformation of the business process manager profession has been caused by certain determinants that involve the need for an improvement in BPM skills. The main contribution is a model of the dimensions of the impact of digital technologies on business process management supplemented with skills that influence the business process manager profession. The paper fills the gap in research on perspectives of the impact of digital technologies on business process management, considering both a literature analysis and labor market research. The purpose of the literature review was to identify the core dimensions that drive the use of emerging technologies in business process management. The labor market study was conducted in order to analyze the current demand for core skills of business process managers in the Polish labor market with a particular emphasis on the intelligent BPM concept. Additionally, to study the determinants that slow down the iBPM concept’s development, the digital intensity level of the enterprises and public administration units in Poland was studied. Finally, a fuzzy cognitive map presenting the core determinants of the business process manager profession’s transformation is described.