financial services
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2022 ◽  
Vol 8 (1) ◽  
pp. 429-450
Barbara Jeanne Slazus ◽  
Geoffrey Bick

The widespread use of mobile phones and growth in internet penetration has created a unique opportunity to increase access to financial services. Financial Technology (FinTech) companies and mobile banking (m-banking) empower customers to use digital platforms to utilise financial services without the physical access requirements of traditional banking. This has led to the rise of FinTech firms that are disrupting traditional industry standards by servicing consumers through a range of digital channels and mobile devices. A new completely branchless bank, Bank Zero, is set to launch in South Africa in 2020 to exploit these opportunities. This consumer behavioural study focuses on analysing FinTech adoption in the South African market. An adapted mixed-method approach was used to identify the enabling and inhibiting factors that motivate consumers to adopt or reject m-banking. Qualitative research was initially conducted via in-depth interviews with 7 respondents. The most salient factors identified in the literature review were tested, and the results were used to develop a quantitative, online questionnaire. A convenience sample of 217 valid responses was collected, and the data was analysed using exploratory factor analysis (EFA). The EFA identified 6 influencing factors: four enabling and two inhibiting factors. The enabling factors that positively influenced FinTech adoption were: Utility, Socio-Economic Influencers, Mobile Device Trust and Youth. The two inhibiting factors were: Perceived Risks and Associated Costs. Interestingly, 74% of the 217 respondents indicated that they would join a completely branchless bank, using only their mobile phones and the internet to access banking services, showing a high propensity to branchless, m-banking. Finally, the Enhancement Criteria Model based on insights gained from the research findings, is proposed. This model provides recommendation criteria for existing and new FinTech providers who are looking to improve their business models. JEL Codes: D18, G40 Keywords: FinTech, mobile banking, m-banking, branchless banking, consumer behaviour, South Africa

2022 ◽  
Vol 54 (9) ◽  
pp. 1-33
Meriem Guerar ◽  
Luca Verderame ◽  
Mauro Migliardi ◽  
Francesco Palmieri ◽  
Alessio Merlo

A recent study has found that malicious bots generated nearly a quarter of overall website traffic in 2019 [102]. These malicious bots perform activities such as price and content scraping, account creation and takeover, credit card fraud, denial of service, and so on. Thus, they represent a serious threat to all businesses in general, but are especially troublesome for e-commerce, travel, and financial services. One of the most common defense mechanisms against bots abusing online services is the introduction of Completely Automated Public Turing test to tell Computers and Humans Apart (CAPTCHA), so it is extremely important to understand which CAPTCHA schemes have been designed and their actual effectiveness against the ever-evolving bots. To this end, this work provides an overview of the current state-of-the-art in the field of CAPTCHA schemes and defines a new classification that includes all the emerging schemes. In addition, for each identified CAPTCHA category, the most successful attack methods are summarized by also describing how CAPTCHA schemes evolved to resist bot attacks, and discussing the limitations of different CAPTCHA schemes from the security, usability, and compatibility point of view. Finally, an assessment of the open issues, challenges, and opportunities for further study is provided, paving the road toward the design of the next-generation secure and user-friendly CAPTCHA schemes.

2022 ◽  
Vol 32 ◽  
pp. 100590
Martin C. Parlasca ◽  
Constantin Johnen ◽  
Matin Qaim

2022 ◽  
Vol 6 (1) ◽  
pp. 53-63
Steph Subanidja ◽  
Fangky Antoneus Sorongan ◽  
Mercurius Broto Legowo

The study investigates the existence of a fintech entity that effect sustainable bank performance through competitive advantage and introduces a new fintech entity as an antecedent of competitive advantage and performance. Analysis of the causes of disturbance of the performance uses quantitative and qualitative approaches. The study uses 59 questionnaires returned from all 70 bank financial managers as a National Commercial Bank Association member. Five informants were selected from the Central Bank of Indonesia, the Financial Services Authority, the Indonesian Fintech Association, a bank business player, and the Commercial Bank Association Management. Using Partial Least Square, the results show that the fintech entity can drive sustainable bank performance, directly and indirectly, through competitive advantage. The existence of fintech is a dominant factor for achieving performance. From the informants, the results show that collaboration with a fintech entity is necessary and initially, the banks in running a business based on a perspective of experience. Moreover, Informants predicted that fintech and competitive conditions would significantly influence performance in the present and the future. Then, the implication is that fintech cannot be avoided but must be embraced as bank cooperation partners to sustain the performance. Doi: 10.28991/ESJ-2022-06-01-04 Full Text: PDF

2022 ◽  
Vol 4 (3) ◽  
pp. 943-961
Anugrah Sepnu Utama ◽  
Risal Rinofah ◽  
Pristin Prima Sari

This study aims to determine whether there is an effect of Capital Adequacy Ratio (CAR), Non Performing Loan (NPL) on Profitability (ROA) with Efficiency (BOPO) as an Intervening Variable, in conventional commercial banks in Indonesia listed on the Indonesia Stock Exchange period (2016). -2020). Sampling using the purposive sampling method with the criteria that the bank has a complete published report in 2016-2020, and the bank has a non-negative ROA. This study uses data obtained from the bank's Annual Financial Statements issued by the bank in the Financial Services Authority (OJK) Bank Published Financial Statements. The analytical technique used is a statistical test through the Ttest, Ftest, R2, Multiple Regression Test, and Sobel Test using the Sobel Test Calculator for the Significance of Mediation. The results of the analysis on the t test show that CAR has a negative and insignificant effect on ROA, NPL has a negative and insignificant effect on ROA, BOPO has a negative and significant effect on ROA. CAR has a negative and significant effect on BOPO, NPL has no significant effect on BOPO. And the results of the Sobel test showed that BOPO was able to mediate the CAR variable on ROA but was unable to mediate the effect of NPL on ROA. Keywords: CAR; NPL; ROA; BOPO

2022 ◽  
Vladimir Biryukov ◽  
Pavel Sharonin

The textbook reveals the theoretical and organizational foundations, information support of economic analysis. It contains a description of the techniques, methods and methods of analytical research used both in the practical activities of economic entities and in scientific research; a description of the types of economic analysis; a methodology for determining the value of intra-production reserves. It is structured in such a way that the student can understand not only the essence of economic analysis, but also develop practical skills for conducting economic analysis of organizations' activities. The material is illustrated with structural and logical schemes, generalizing analytical tables and many practical examples. To consolidate knowledge, at the end of each chapter there are questions for self-control and tasks in a test form. The fifth edition of the textbook is supplemented with practical tasks on all topics of the course, which allows students to develop and consolidate analytical thinking skills. Meets the requirements of the federal state educational standards of higher education of the latest generation. For bachelors studying in the field of training 38.03.01 "Economics" of all profiles, graduate students, teachers of economic universities, specialists of economic and financial services of organizations, auditors.

2022 ◽  
Vol 17 (1) ◽  
pp. 25-45
Nedim Márton El-Meouch ◽  
Róbert Tésits ◽  
Levente Alpek B. ◽  

Over the past decade, due in part to the global economic crisis, a significant part of the bank branches have been closed in the European banking system, but in Hungary this proportion has been significantly higher than the European average. Therefore, the aim of the present study is to explore what aspects of commercial banks are taken into account when deciding where to be present within bank branches. This will also reveal the spatial dimension of public access to financial services. The present study seeks to answer the question of which socio-economic factors and in what form they affect the spatial structure of bank branches. The settlement-level examination can also provide additional indication of which settlements may be affected by further bank branch closures. Linear regression based on Ordinary Least Squares (OLS) parameter estimation was used to explore the factors influencing the location of bank branches. In addition, the possible clustering of bank branches was observed, i.e., whether spatial autocorrelation was present at certain stages of the analysis. Geographically Weighted Regression (GWR) was also estimated in the present study. Based on the results of the research, the resident population, the proportion of enterprises per capita, the average income, the number of neighbouring bank branches and the type of settlement all proved to be significant factors that may encourage decision-makers to establish a bank branch.

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