Information Systems Development
Latest Publications

TOTAL DOCUMENTS

55

(FIVE YEARS 0)

H-INDEX

4

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Published By Springer New York

9781461449508, 9781461449515

Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

EFQ_TIL: Relationship Model Between ITIL and EFQM to Assure Service Quality in IT Processes

Information Systems Development ◽

10.1007/978-1-4614-4951-5_23 ◽

2013 ◽

pp. 279-291

Author(s):

Juan José Sánchez Peña ◽

Eugenio Fernández Vicente

Keyword(s):

Service Quality ◽

Relationship Model

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Human Resource Behaviour Simulation in Business Processes

Information Systems Development ◽

10.1007/978-1-4614-4951-5_14 ◽

2013 ◽

pp. 167-178 ◽

Author(s):

Hanwen Guo ◽

Ross Brown ◽

Rune Rasmussen

Keyword(s):

Human Resource ◽

Business Processes ◽

Behaviour Simulation

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Reflections on a Multimethodology Approach to Business Process Automation

Information Systems Development ◽

10.1007/978-1-4614-4951-5_7 ◽

2013 ◽

pp. 77-88

Author(s):

Helena McCabe ◽

David Bustard ◽

Patricia O’Sullivan

Keyword(s):

Business Process ◽

Process Automation

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Building Healthcare Service Navigation System for a Local Health Integration Network: A Requirements Elicitation Model

Information Systems Development ◽

10.1007/978-1-4614-4951-5_54 ◽

2013 ◽

pp. 681-687

Author(s):

Gokul Bhandari

Keyword(s):

Navigation System ◽

Healthcare Service ◽

Requirements Elicitation ◽

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On Data, Information, and Knowledge Representation in Business Process Models

Information Systems Development ◽

10.1007/978-1-4614-4951-5_49 ◽

2013 ◽

pp. 613-627

Author(s):

Ligita Businska ◽

Inese Supulniece ◽

Marite Kirikova

Keyword(s):

Knowledge Representation ◽

Business Process ◽

Process Models ◽

Business Process Models

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A Formal Approach to Designing and Managing Service Ecosystems

Information Systems Development ◽

10.1007/978-1-4614-4951-5_46 ◽

2013 ◽

pp. 573-584

Author(s):

Aditya Ghose

Keyword(s):

Formal Approach ◽

Service Ecosystems

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Using UML 2.0 for Modelling Software Processes at Siemens AG

Information Systems Development ◽

10.1007/978-1-4614-4951-5_45 ◽

2013 ◽

pp. 561-572

Author(s):

Stefan Dietrich ◽

Peter Killisperger ◽

Thomas Stückl ◽

Norbert Weber ◽

Tomas Hartmann ◽

...

Keyword(s):

Uml 2.0 ◽

Software Processes

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Toward Understanding Contradictions in Enterprise System Implementations: Insights from a Case Study

Information Systems Development ◽

10.1007/978-1-4614-4951-5_35 ◽

2013 ◽

pp. 431-442

Author(s):

Stig Nordheim

Keyword(s):

Enterprise System

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Conceptual Modelling: A Philosophy of Fiction Account

Information Systems Development ◽

10.1007/978-1-4614-4951-5_30 ◽

2013 ◽

pp. 369-379

Author(s):

Balbir S. Barn ◽

Gulzaar K. Barn

Keyword(s):

Conceptual Modelling ◽

Philosophy Of Fiction

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Software Process Improvement in Small Companies as a Path to Enterprise Architecture

Information Systems Development ◽

10.1007/978-1-4614-4951-5_20 ◽

2013 ◽

pp. 243-253 ◽

Author(s):

Alena Buchalcevova

Keyword(s):

Process Improvement ◽

Enterprise Architecture ◽

Software Process ◽

Software Process Improvement ◽

Small Companies

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