Requirements Elicitation for an Assistance System for Complexity Management in Product Development of SMEs during COVID-19: A Case Study

Technological progress, upcoming cyber-physical systems, and limited resources confront small and medium-sized enterprises (SMEs) with the challenge of complexity management in product development projects spanning over the entire product lifecycle. SMEs require a solution for documenting and analyzing the functional relationships between multiple domains such as products, software, and processes. The German research project FuPEP “Funktionsorientiertes Komplexitätsmanagement in allen Phasen der Produktentstehung” aims to address this issue by developing an assistance system that supports product developers by visualizing functional relationships. This paper presents the methodology and results of the assistance system’s requirements elicitation with two SMEs. Conducting the elicitation during a global pandemic, we discuss its application using specific techniques in light of COVID-19. We model problems and their effects regarding complexity management in product development in a system dynamics model. The most important requirements and use cases elicited are presented, and the requirements elicitation methodology and results are discussed. Additionally, we present a multilayer software architecture design of the assistance system. Our case study suggests a relationship between fear of a missing project focus among project participants and the restriction of requirements elicitation techniques to those possible via web conferencing tools.

A requirements elicitation process for a purposeful general aviation (GA) aircraft design based on emerging economies

Design success mostly depends on understanding and realising product requirements, which are nested with different levels of stakeholders and specific market demands. Emerging markets are volatile and non-linear for understanding user-specific needs, particularly related to aircraft design. We attempt herein to elicit specific requirements through a proposed requirements elicitation process based on functional, physical and behavioural viewpoints. An evaluation of those critical requirements is also performed through Quality Function Deployment (QFD) to reveal the fitness of the customer requirements (raw requirements) in relation to the technical measures. After selecting all projected potential users, a Systems Modelling Language (SysML) use-case diagram is also summarised to illustrate the user’s relation to the system functions. Some raw requirements are verified through constraint analysis and cost examination as an exemplary approach to present the transformation from raw to final requirements. The data are collected and analysed to construct the aircraft’s key specifications. Most importantly, how to identify good requirements that define the needs, attainability, clarity and verifiability is demonstrated. In addition, it is demonstrated through this study that there is a need of a specific type of general aviation aircraft that may fulfil the unique demands of emerging economies by satisfying their socio-economic conditions.

Holistic data-driven requirements elicitation in the big data era

Digital transformation stimulates continuous generation of large amounts of digital data, both in organizations and in society at large. As a consequence, there have been growing efforts in the Requirements Engineering community to consider digital data as sources for requirements acquisition, in addition to human stakeholders. The volume, velocity and variety of the data make requirements discovery increasingly dynamic, but also unstructured and complex, which current elicitation methods are unable to consider and manage in a systematic and efficient manner. We propose a framework, in the form of a conceptual metamodel and a method, for continuous and automated acquisition, analysis and aggregation of heterogeneous digital sources that aims to support data-driven requirements elicitation and management. The usability of the framework is partially validated by an in-depth case study from the business sector of video game development.