scholarly journals Adoption and Implementation of IT: An Evaluation of the Applicability of Western Strategic Models to Chinese Firms

1996 ◽  
pp. 15-31 ◽  
Author(s):  
S. R. Elliot
Keyword(s):  
Chinese Firms ◽  
Adoption And Implementation

Why Would Chinese Firms List Overseas?

2008 ◽  
Author(s):  
Qian Sun ◽  
Yujun WU ◽  
Wilson H.S. Tong
Keyword(s):  
Chinese Firms

Stop Bashing: Chinese Firms Have Better Financial Reporting Quality

2014 ◽  
Author(s):  
Zhefeng Frank Liu ◽  
Fayez A. Elayan ◽  
Jennifer Li ◽  
Kareen Brown
Keyword(s):  
Financial Reporting ◽  
Reporting Quality ◽  
Financial Reporting Quality ◽  
Chinese Firms

Stop Bashing: Chinese Firms Even Have Better Financial Reporting Quality

2014 ◽  
Author(s):  
Zhefeng Frank Liu ◽  
Fayez A. Elayan ◽  
Jennifer Li ◽  
Kareen Brown
Keyword(s):  
Financial Reporting ◽  
Reporting Quality ◽  
Financial Reporting Quality ◽  
Chinese Firms

Cash Tunnelling in Chinese Firms

2016 ◽  
Author(s):  
Yi Wei ◽  
Jianguo Chen ◽  
Carolyn G. Wirth
Keyword(s):  
Chinese Firms

A Critical Review On Perception & Benefits Of Customer Relationship Management (CRM) System In Indian Private Hospitals

2016 ◽  
Vol 1 (2) ◽  
Author(s):  
Dr. Surendra Kumar ◽  
Dr. Meenakshi Srivastava
Keyword(s):  
Electronic Medical Records ◽  
Customer Relationship Management ◽  
Medical Records ◽  
Relationship Management ◽  
Customer Relationship ◽  
Research Approach ◽  
Private Hospitals ◽  
Crm System ◽  
Systems Implementation ◽  
Adoption And Implementation

The implementation of Customer relationship Management (CRM) Systems has been increased within organizations for the purposes of increasing customer loyalty accompany with decreasing expenses and increasing revenues. The perception of the benefits associated with the implementation of CRM systems is an essential step for the adoption and implementation of CRM systems. Therefore, this paper presents the study conducted to investigate the perception of the CRM systems in the private hospitals in the northern part of India as there is a lack of adoption of CRM systems in hospitals. Qualitative research approach that is interview based was adapted in the study. The management of 10 private hospitals in the northern part of India was interviewed. The results reveal that no hospital has adopted CRM system. In addition, there is a substantial lack of understanding of the benefits of CRM systems in hospitals. Some hospitals claim that the implementation of CRM system is not of their priorities and there are much important projects as the implementation of Electronic Medical Records (EMD). However, other hospitals indicate for an existence of future plan for the adoption and implementation of CRM system. Another issue that needs to be taken into consideration by the vendors of CRM systems is the high costs associated with the implementation of CRM systems in hospitals. Indeed, both the vendors of CRM systems and the managers of hospitals hold the responsibility of the lack of CRM systems implementation in hospitals.

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