The Rise of Platform-Based Networks: Outlook for the Real Estate Brokerage Industry

2021 ◽  
pp. 299-305
Author(s):  
Hui Zuo
Keyword(s):  
Real Estate ◽  
The Real ◽  
The Real Estate ◽  
Real Estate Brokerage

A study on Fees of the Real Estate Brokerage and Appraisa

2019 ◽  
Vol 87 ◽  
pp. 287-301
Author(s):  
Suk-Nye Lim ◽  
Tae-Hwan Kang
Keyword(s):  
Real Estate ◽  
The Real ◽  
The Real Estate ◽  
Real Estate Brokerage

Service Quality Determinants and Effectiveness in the Real Estate Brokerage Industry

1988 ◽  
Vol 3 (2) ◽  
pp. 21-36 ◽  
Author(s):  
Linda Johnson ◽  
Michael Dotsm ◽  
B Dunlap
Keyword(s):  
Real Estate ◽  
Service Quality ◽  
The Real ◽  
The Real Estate ◽  
Real Estate Brokerage

The Real Estate Brokerage Market: A Critical Reevaluation

1988 ◽  
Vol 16 (1) ◽  
pp. 1-16 ◽  
Author(s):  
Leonard V. Zumpano ◽  
Donald L. Hooks
Keyword(s):  
Real Estate ◽  
The Real ◽  
The Real Estate ◽  
Real Estate Brokerage

Relationships between sales ethics, corporate social responsibility, trust, attitude, and loyalty in the real estate brokerage industry

2020 ◽  
Vol 48 (3) ◽  
pp. 1-9 ◽  
Author(s):  
Wen-Chi Chen ◽  
Kuan-Mien Hsieh ◽  
Chueh-Shih Lin ◽  
Chun-Chang Lee ◽  
Cheng Yu ◽  
...  
Keyword(s):  
Corporate Social Responsibility ◽  
Real Estate ◽  
Social Responsibility ◽  
Structural Equation ◽  
Equation Modeling ◽  
The Real ◽  
The Real Estate ◽  
Real Estate Brokerage ◽  
Corporate Social ◽  
Sales Ethics

We employed structural equation modeling to explore how sales ethics, corporate social responsibility, trust, and attitude influence customers' loyalty in the real estate brokerage industry. Participants were 466 real estate brokerage customers in Kaohsiung, Taiwan. The empirical results show that the greater the degree of recognition that customers have of the industry's sales ethics, the more they acknowledge the industry's corporate social responsibility and the more they trust the industry. Moreover, a stronger customer perception of the industry attitude had a significant positive influence on loyalty, such that trust had an indirect effect on loyalty through the mediator of attitude. This implies that sales ethics and corporate social responsibility are integral factors that influence customers' loyalty in the real estate brokerage industry.

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