Customer Loyalty: An Empirical Investigation of Operationalized Measures of Loyalty

Developments in Marketing Science: Proceedings of the Academy of Marketing Science - Proceedings of the 1997 Academy of Marketing Science (AMS) Annual Conference ◽

10.1007/978-3-319-13141-2_16 ◽

2014 ◽

pp. 17-17

Author(s):

Stephen H. Craft

Keyword(s):

Customer Loyalty ◽

Empirical Investigation

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An empirical investigation into the extent of customer satisfaction and customer loyalty at big retail stores in King Williams Town, South Africa

AFRICAN JOURNAL OF BUSINESS MANAGEMENT ◽

10.5897/ajbm11.1491 ◽

2011 ◽

Vol 5 (17) ◽

pp. 7665-7673

Author(s):

Machirori Tafadzwa ◽

Fatoki Olawale

Keyword(s):

South Africa ◽

Customer Satisfaction ◽

Customer Loyalty ◽

Empirical Investigation ◽

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An empirical investigation of value co-creation on customer loyalty: mediating role of customer trust

International Journal of Economics and Business Research ◽

10.1504/ijebr.2022.119349 ◽

2022 ◽

Vol 23 (1) ◽

pp. 56

Author(s):

Tehreem Pervez ◽

Kausar Fiaz Khawaja ◽

Muddassar Sarfraz

Keyword(s):

Customer Loyalty ◽

Empirical Investigation ◽

Mediating Role ◽

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Enhancing Singapore travel agencies' customer loyalty: an empirical investigation of customers' behavioural intentions and zones of tolerance

International Journal of Tourism Research ◽

10.1002/jtr.619 ◽

2007 ◽

Vol 9 (6) ◽

pp. 485-495 ◽

Author(s):

Antonio Lobo ◽

Alex Maritz ◽

Subhash Mehta

Keyword(s):

Customer Loyalty ◽

Empirical Investigation ◽

Behavioural Intentions ◽

Travel Agencies

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An empirical investigation on factors influencing on customer loyalty: A case study of Shahrvand food chain in Tehran

Management Science Letters ◽

10.5267/j.msl.2013.05.020 ◽

2013 ◽

Vol 3 (6) ◽

pp. 1665-1670

Author(s):

Seyed Valiollah Tabatabaee Hanzaee ◽

Fatemeh Eisapour ◽

Bahram Azizi ◽

Hamed Asgari ◽

Hamid Bagheri

Keyword(s):

Customer Loyalty ◽

Empirical Investigation ◽

Factors Influencing

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An Empirical Investigation of Customer Loyalty in Chinese Smartphone Markets with Large-Scale Data: Apple, Samsung, and Xiaomi Cases

Advances in Intelligent Systems and Computing - Big Data Analyses, Services, and Smart Data ◽

10.1007/978-981-15-8731-3_7 ◽

2020 ◽

pp. 85-105

Author(s):

Hyung Jin Kim ◽

Xiao Qing Ding ◽

Ho Geun Lee

Keyword(s):

Customer Loyalty ◽

Large Scale ◽

Empirical Investigation ◽

Large Scale Data ◽

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An empirical investigation of relational bonds on attitudinal and behavioral customer loyalty for Arabic luxury hotel customers

International Journal of Hospitality & Tourism Administration ◽

10.1080/15256480.2018.1464420 ◽

2018 ◽

Vol 21 (3) ◽

pp. 221-241

Author(s):

Ahmad Bahjat Shammout

Keyword(s):

Customer Loyalty ◽

Empirical Investigation ◽

Luxury Hotel ◽

Hotel Customers

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Relationship selling and customer loyalty: an empirical investigation

Marketing Intelligence & Planning ◽

10.1108/02634500010333316 ◽

2000 ◽

Vol 18 (4) ◽

pp. 185-199 ◽

Author(s):

Brian D. Foster ◽

John W. Cadogan

Keyword(s):

Customer Loyalty ◽

Empirical Investigation ◽

Relationship Selling

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Relational Dynamics between Customer Engagement, Brand Experience, and Customer Loyalty: An Empirical Investigation

Journal of Internet Commerce ◽

10.1080/15332861.2021.1889818 ◽

2021 ◽

pp. 1-21

Author(s):

Aaleya Rasool ◽

Farooq Ahmad Shah ◽

Muhammad Tanveer

Keyword(s):

Customer Loyalty ◽

Empirical Investigation ◽

Customer Engagement ◽

Brand Experience ◽

Relational Dynamics

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The Antecedents of Customer Loyalty: An Empirical Investigation in Life Insurance Context

Journal of Competitiveness ◽

10.7441/joc.2013.02.10 ◽

2013 ◽

Vol 5 (2) ◽

pp. 139-163 ◽

Author(s):

Kumar Rai Alok ◽

◽

Medha Srivastava

Keyword(s):

Customer Loyalty ◽

Life Insurance ◽

Empirical Investigation

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Service quality and customer loyalty in professional business service relationships : an empirical investigation into the customer-based service quality concept in the Dutch advertising industry

10.26481/dis.19970919kv ◽

1997 ◽

Author(s):

K.A. Venetis

Keyword(s):

Service Quality ◽

Customer Loyalty ◽

Empirical Investigation ◽

Business Service ◽

Advertising Industry ◽

Service Relationships ◽

Professional Business

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