Designing the Remote Aerodrome Flight Information Service Systems Interface Base on Human Centred Design Approach

The Design of Service Systems Architecture for Building Smart Public Infrastructures

Advances in Marketing, Customer Relationship Management, and E-Services - Progressive Trends in Knowledge and System-Based Science for Service Innovation ◽

10.4018/978-1-4666-4663-6.ch012 ◽

2014 ◽

pp. 220-235

Author(s):

Katsumi Kawano

Keyword(s):

Decision Making ◽

Business Process ◽

System Architecture ◽

Service System ◽

Information Service ◽

Service Systems ◽

Design Approach ◽

Reference Architecture ◽

Systems Architecture ◽

Information Changing

This chapter shows a systems technologies framework to lead the approach to design information service system architecture standing on the systems concept. It also presents application examples for building smart public infrastructures. Moreover, it shows that a systems concept, autonomous decentralization, gives a consistent design approach for the reference architecture, the concrete architecture, and the implementation. The presented service system provides an autonomous process for a service receiver to get valued information changing the state of the receiver. The example of the service system provides, recursively, the information to see in smart public infrastructures (MIERUKA in Japanese) for rapid decision making among stakeholders in the business process.

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The Design of Service Systems Architecture for Building Smart Public Infrastructures

Web Design and Development ◽

10.4018/978-1-4666-8619-9.ch023 ◽

2016 ◽

pp. 503-518

Author(s):

Katsumi Kawano

Keyword(s):

Decision Making ◽

Business Process ◽

System Architecture ◽

Service System ◽

Information Service ◽

Service Systems ◽

Design Approach ◽

Reference Architecture ◽

Systems Architecture ◽

Information Changing

This chapter shows a systems technologies framework to lead the approach to design information service system architecture standing on the systems concept. It also presents application examples for building smart public infrastructures. Moreover, it shows that a systems concept, autonomous decentralization, gives a consistent design approach for the reference architecture, the concrete architecture, and the implementation. The presented service system provides an autonomous process for a service receiver to get valued information changing the state of the receiver. The example of the service system provides, recursively, the information to see in smart public infrastructures (MIERUKA in Japanese) for rapid decision making among stakeholders in the business process.

Download Full-text