Towards Advanced Security Engineering for Enterprise Information Systems: Solving Security, Resilience and Usability Issues Together Within Improvement of User Experience

Author(s):  
Wilson Goudalo ◽  
Christophe Kolski ◽  
Frédéric Vanderhaegen
Author(s):  
Christine Sarah ◽  
Anne Ashbrook

Safety and pliability, for Enterprise Information Systems (EIS), are fundamental aspects in business. These data systems incorporate the human users with the required behaviours, experiences, and capabilities. In that regard, they have to be pliable, usable and secure. Pliability necessitates the capability to adapt and prepare to handle the perpetuating transforming conditions, which are meant to restore the complete capacity of the incidents and the attack in EIS. In this research is purpose to discuss pliability, security and the Information Systems (IS) problems in the EIS. The problem necessitates the consideration of ergonomics of efficiency, effectiveness and interactions of obligation realization, user trust and user satisfaction, including human emotions when utilizing the secured services. This paper also proposes a technique centred on the socio-technical paradigm and systems meant to model the kinds of interplays between usability, security and pliability. We provide a discussion, based on case study, meant to display the projected approach and focussing on the user-experience centred on the design structures.


2015 ◽  
Vol 21 (4) ◽  
pp. 771-790 ◽  
Author(s):  
Luay Anaya ◽  
Mohammed Dulaimi ◽  
Sherief Abdallah

Purpose – The purpose of this paper is to articulate clear understanding about the role of enterprise information systems (EIS) in developing innovative business practices. Particularly, it aims to explore the different ways that make EIS enables innovation development. Design/methodology/approach – The study adopted exploratory case study, based on qualitative approach. Investigations included two case studies each involved interviewing a number of senior information technology staff, working at these cases. Findings – The paper provides empirical insights about the EIS role in enabling innovation. The analysis of the case studies revealed that integrating an EIS with other system(s) or with digital devices can provide new practices that could not be easily available without these technologies. The study also found that applying data analytics tools into data accumulated from EIS, to extract new insights, lead to innovative practices. Practical implications – The study provides a set of recommendations for organizations interested to maximize the benefits from their investments in EIS. Originality/value – The paper provides evidences from cases in United Arab Emirates for the EIS role in enabling business innovation.


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