The Role of Knowledge Transfer in Supply Chain Flexibility and Performance

Author(s):  
José Roberto Díaz-Reza ◽  
Valeria Martínez-Loya ◽  
Jorge Luis García Alcaraz ◽  
Ismael Canales-Valdiviezo
2017 ◽  
Vol 37 (3) ◽  
pp. 343-362 ◽  
Author(s):  
Raymond Obayi ◽  
S.C. Koh ◽  
David Oglethorpe ◽  
Seyed M. Ebrahimi

Purpose The purpose of this paper is to investigate the mediating role of three important relational capabilities – absorptive capacity (AC), transactive memory systems (TMS), and organisational interoperability (OI); on the flexibility of buyer-supplier relationships and performance in retail supply chains. Drawing on the relational view of strategic management, the impact of relational capabilities on two forms of supply chain flexibility is examined – configuration flexibility (CF) for switching suppliers with minimal penalties, and planning and control flexibility (PCF) for altering supply schedules, quality, and delivery lead-time. Design/methodology/approach Strategic- and tactical-level managers from 211 retail stores in the UK were surveyed. The authors validated a measurement model with structural equation modelling and tested four hypotheses on the mediating role of relational capabilities on supply chain flexibility and retail performance, controlling for size, duration of relationship, and market segment. Findings Results showed that the three relational capabilities partially mediated the positive effect of CF and PCF on operational performance in big middle and niche retailers. Examining the interaction effect of the forms of flexibility on the relational capabilities and performance, the authors found positive interaction effects on TMS and OI but a non-significant effect on AC. Practical implications In addition to providing novel theoretical insights on supply chain flexibility, the findings have practical implications for supplier selection and buyer-supplier relationship management. Originality/value Overall, the study highlights the impacts of relational capabilities on adopted operational strategies such as flexibility, buyer-supplier relationships, and retail performance.


2019 ◽  
Vol 148 (4) ◽  
pp. 67-76
Author(s):  
José Roberto Díaz-Reza ◽  
Jorge Luis García-Alcaraz ◽  
Liliana Avelar-Sosa ◽  
José Roberto Mendoza-Fong

2019 ◽  
Vol 214 ◽  
pp. 30-43 ◽  
Author(s):  
Yang Liu ◽  
Yufeng Zhang ◽  
Luciano Batista ◽  
Ke Rong

2015 ◽  
Vol 2015 (1) ◽  
pp. 16659
Author(s):  
Raymond Obayi ◽  
Seyed Mohammad Ebrahimi ◽  
SC Lenny Koh ◽  
David Oglethorpe

2013 ◽  
Vol 5 (1) ◽  
Author(s):  
La Hata Tani ◽  
Djumilah Zain ◽  
Budisantoso Wirjodirjo ◽  
Djumahir Djumahir

2019 ◽  
Vol 7 (2) ◽  
pp. 531-538
Author(s):  
Kittisak Jermsittiparsert ◽  
Supamit Srisawat

Purpose: The current study is interested in exploring the nexus between product complexities, external and internal knowledge and supply chain flexibility of Indonesian manufacturing firms. Methodology: The study has employed the knowledge-based view to conceptualize the relationship between product complexities, external and internal knowledge and supply chain flexibility of Indonesian manufacturing firms. The complexity of manufacturing flexibility has made this concept difficult to comprehend yet delimit. To date, agreement on how to practice this concept has not yet been resolved. Employing the survey-based methodology, the SEM-PLS technique is used to test the hypothesized relationships. So, the current study has used SEM-PLS as a statistical tool to answer the research questions raised in this study and research objectives envisaged in the current study. Results: The findings of the study have provided support to the theoretical foundation and proposed hypothesis of the current study. Current study will be helpful for policymakers and practitioners in understanding the issues related to supply chain risk, supply chain integration and supply chain agility. In the author's knowledge this is among very few pioneering studies on this issue.


Author(s):  
Gaurav Goyal ◽  
Harsh Vardhan Samalia ◽  
Piyush Verma

PurposeThe purpose of this paper is to investigate the mediating role of process simplification on the relationship between process integration and upstream supply chain flexibility in Indian automotive organizations.Design/methodology/approachThe three-step mediation analysis was performed using SPSS macro PROCESS to assess the mediating role of process simplification on the relationship between process integration constructs: top management commitment and supplier relationship; and upstream supply chain flexibility.FindingsThe results indicate a complete mediation effect of process simplification between supplier relationship and upstream supply chain flexibility, while partial mediation effect is noticed between top management commitment and upstream supply chain flexibility.Practical implicationsFor Indian automotive managers, the study suggests that for improving the upstream supply chain flexibility, organizations must have a strategy towards improving the simplification of supply chain processes by upgrading technology and providing training to their suppliers. This understanding will help the automotive managers to simplify their upstream supply chain processes for gaining competitive positioning and maximizing the organizational profit.Originality/valueThis study has considered the mediating role of process simplification (a relatively less studied variable) specifically in the context of its impact on upstream supply chain flexibility. Also, the presented study explores this role in the Indian automotive domain which further enhances its value for both practitioners and researchers alike.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sricharan Chirra ◽  
Dinesh Kumar

PurposeIn today's competitive market subject to various uncertainties, supply chain flexibility (SCF) arose as a potential weapon to enhance the firm's performance. This paper model the effect of SCF on automobile industry performance during sales promotional schemes (SPS), which has turned out to be one of the most important marketing tools.Design/methodology/approachIn view of the literature and the expert opinion taken from an automobile OEM, the SCFs and performance measures pertaining to the SPS environment have been identified. For the purpose of ranking the SCFs with respect to the performance measures, the Interpretive Ranking Process (IRP) has been applied using the direct contact method as a means for establishing the contextual relationships between SCFs and performance measures and to draw the interpreting reasons behind them.FindingsThe findings of this study along with the validity and stability of the results assessed through the system graphs and sensitivity analysis demonstrate that flexibility at the procurement end followed by the organizational end has the highest impact on the performance of the company during SPS.Originality/valueAnalysis of SCFs in regard to performance measures during SPS helps improve supply chain performance and offer valuable insights to the practicing managers in decision-making. This study augments the flexibility literature, by clubbing the two independent research streams, SCF and SPS.


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