The Impacts of Corporate Social Capital and Market Orientation on Service Innovation Performance: Mediating Role of Organizational Learning

LISS 2014 ◽  
2015 ◽  
pp. 1427-1431 ◽  
Author(s):  
Zhaoquan Jian ◽  
Yulu Zhou
2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Kashif Ullah Khan ◽  
Fouzia Atlas ◽  
Usman Ghani ◽  
Sadia Akhtar ◽  
Farhan Khan

PurposeThe purpose of this paper is to examine the important role of intangible resources under resource based view (RBV) such as dominant logic (information filter and learning/routines) and dynamic managerial capabilities (managerial human capital, HC; social capital, SC and managerial cognition, MC) in small and medium sized enterprises (SMEs) innovation performance in Hefei, Anhui province China.Design/methodology/approachAn empirical study was conducted while distributing 498 questionnaires among different SMEs in Hefei, of which around 429 responses were received. Structural equation modeling (SEM) was employed to test the proposed hypotheses.FindingsThis research study is an endeavor to fill the missing link in the existing literature, and empirical analysis of this research supports all the hypotheses confirming that dominant logic and dynamic managerial capabilities are valuable intangible resources and positively and significantly influence the SMEs innovation performance. Results also indicate that managerial human capital, social capital and managerial cognition (dynamic managerial capabilities) play a significant mediating role between dominant logic and SMEs innovation performance.Research limitations/implicationsThe findings suggest that those SMEs which are lacking tangible resources should build and nurture their top management capabilities and dominant logic and SMEs effectively utilizing these intangible resources can enhance their innovation performance.Practical implicationsThe findings suggest that SMEs lacking tangible resources should build and nurture their top management capabilities and dominant logic and SMEs effectively utilizing these intangible resources can enhance their innovation performance.Originality/valueThis paper argues theoretically (under RBV and dynamic capabilities view-DCV) and demonstrates empirically that in an emerging economy, i.e. China characterized by highly volatile, dynamic and uncertain competitive environments, SMEs lack tangible resources; therefore, intangible resources (e.g. dominant logic-DL and dynamic managerial capabilities-DMC) are vital for SMEs innovation performance and competitive advantage.


2020 ◽  
Vol 14 (2) ◽  
pp. 203-213
Author(s):  
Fahri Özsungur

Purpose The purpose of this paper is to examine the association between mobbing and service innovation performance. In this context, the mediating role of boreout, a new concept in the literature, was examined. Design/methodology/approach This study was conducted with 240 participants recruited in manufacturing companies affiliated with Adana Chamber of Industry in the province of Adana Turkey in November 2019. The research was analyzed by the structural equation modeling method with the social exchange theory basis. Findings Findings revealed that boreout and mobbing were negatively associated with service innovation performance. Mobbing was positively associated with boreout and job boredom. According to the finding of this study, boreout partially mediated the effect of the mobbing on service innovation performance. Originality/value This study reveals the association among mobbing, boreout and service innovation performances of employees of companies operating in manufacturing sector. The findings of this study provide important practical knowledge to businesses and academics regarding the field of management, entrepreneurship and innovation.


2020 ◽  
Vol 44 (6) ◽  
pp. 908-930
Author(s):  
AiHua Wu

This study seeks to better understand the link of a tourism firm’s intellectual capital to innovation performance, empirically testing the mediating role of absorptive capacity and moderating effect of asset specificity. Findings from 217 Chinese tourism firms indicate that absorptive capacity plays a mediating role in the capital–performance link, and the effect of social capital to absorptive capacity is highest when asset specificity is at an intermediate level, having an inverted “U” shape. The result indicates that the effect of the human capital is “U” shape with asset specificity. Thus, the findings make a few new important insights to the tourism innovation literature and also offer a number of vital implications for tourism managerial practices.


2020 ◽  
Vol 24 (1) ◽  
pp. 191-212
Author(s):  
Samar Hayat Khan ◽  
Abdul Majid ◽  
Muhammad Yasir ◽  
Asad Javed

PurposeThis research aims to concentrate on the important concern that how social capital (SC) influences business model innovation (BMI) in the course of the mediating role of organizational learning capabilities (OLC) and the moderating role of entrepreneurial orientation (EO). In the context of small and medium enterprises (SMEs), this study empirically tested a theoretical model of BMI to advocate a mechanism for the analysis of its significant determinants.Design/methodology/approachIn order to achieve the objective of the research, survey method was utilized, and data were collected from 521 CEOs, MDs and the owners of ICT sector SMEs. Correlation, causal step approach and regression analysis were used to test the proposed model.FindingsFinding of the research advocates that OLC mediate the relationship between SC and BMI. In addition, stronger EO augments the association between OLC and BMI.Practical implicationsThe study adds to the literature by providing insights regarding the impact of SC, OLC and EO on BMI of small firms.Originality/valueThis research enriches the existing knowledge by testing a mediating role of OLC between SC-BMI link and, therefore, makes an important addition to the existing knowledge in the context of SMEs by concentrating on the relationship between SC, OLC, BMI and EO.


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