In this chapter, an electronic model of Public Administration’s operation using an ontology as a means to a formalized representation of knowledge is presented. According to the proposed model, every public administration procedure is viewed as a service offered to some external entity and is represented as a (Semantic) Web service, semantically annotating its functional parameters, profile, and workflow. The modeling of public administration services/procedures involved the commonly used IOPE (Inputs – Outputs – Preconditions – Effects) model of OWL-S for Semantic Web Service description. This chapter also presents a specific use case about the Human Resource Management department of the Region of Central Macedonia. In order to do so, certain extensions/adaptations of the general methodology were needed. In this chapter the authors fully present and justify these adaptations that were deployed in order to turn the general methodology into a really flexible and re-usable tool to model any public administration procedure. Furthermore, the authors describe the full knowledge engineering cycle for developing the ontology of this department’s business processes.
Extending Semantic Web Service Description by Service Assumption
