Prioritizing Factors Affecting the Adoption of Mobile Financial Services in Emerging Markets—A Fuzzy AHP Approach

2018 ◽  
pp. 55-81 ◽  
Author(s):  
Kriti Priya Gupta ◽  
Rishi Manrai
Keyword(s):  
Emerging Markets ◽  
Financial Services ◽  
Fuzzy Ahp ◽  
Factors Affecting ◽  
Mobile Financial Services

Emergence of Mobile Financial Services in Ghana: Concerns for Use among Informal Sector Women Entrepreneurs

2018 ◽  
Vol 17 (3_suppl) ◽  
pp. S415-S432 ◽  
Author(s):  
Raymond K. Dziwornu ◽  
Kingsley K. Anagba ◽  
Ampem D. Aniapam
Keyword(s):  
Informal Sector ◽  
Emerging Economies ◽  
Financial Services ◽  
Women Entrepreneurs ◽  
Multinomial Logit Model ◽  
Jel Classification ◽  
Factors Affecting ◽  
Television Advertisement ◽  
Mobile Financial Services ◽  
Indispensable Tool

Mobile financial services (MFS) have emerged in recent years as an indispensable tool to promote financial inclusion in emerging economies like Ghana. This article investigated the factors affecting MFS use among 300 women entrepreneurs in the informal sector in Ghana, using multinomial logit model. Knowledge of MFS, trust of services provided, nearness to agents and privacy of information are more likely to drive MFS use. In addition to embarking on aggressive radio and television advertisement, service operators should deploy more agents and invest in reliable infrastructure to build users’ trust to increase MFS use. JEL Classification: D12, G20

scholarly journals A study of the factors affecting mobile money penetration rates in the West African Economic and Monetary Union (WAEMU) compared with East Africa

2021 ◽  
Vol 7 (1) ◽  
Author(s):  
Sionfou Seydou Coulibaly
Keyword(s):  
East Africa ◽  
Financial Services ◽  
West African ◽  
Social Categories ◽  
Factors Affecting ◽  
Mobile Money ◽  
Level Data ◽  
Mobile Financial Services ◽  
Working Age ◽  
Micro Level

AbstractAccording to the 2017 Global Financial Inclusion (Global Findex) database, the average penetration rate of mobile money accounts in East Africa is higher than that of the WAEMU. This study attempts to understand the factors driving the adoption and the use of mobile financial services in the WAEMU compared to East Africa. To achieve this, micro-level data from the 2017 Global Findex database are used to perform probit and multinomial logit estimations. The findings reveal that the same determinants influence the adoption and use of mobile money accounts across the populations of both groups of countries, specifically those related to the least vulnerable social categories (i.e., males, older, more educated, richer and part of the workforce). Therefore, in comparison to East Africa, the delay in the penetration of mobile money accounts observed in the WAEMU may be attributed to insufficient policies for increasing the awareness of the benefits of mobile financial services. The study recommends that governments in WAEMU countries promote the use of mobile money accounts among the working-age population (adults aged between 25 and 64) through the improvement of individual income level, and the introduction of incentives into the education system to encourage their population to attain higher levels of education.

Mobile investment technology adoption among investors

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Lu Fan
Keyword(s):  
Technology Adoption ◽  
Financial Services ◽  
Diffusion Of Innovations ◽  
Mobile Apps ◽  
Investment Decision ◽  
Risk Tolerance ◽  
Content Type ◽  
Investment Decision Making ◽  
Mobile Financial Services ◽  
Money Transfers

PurposeThe purpose of this study is to examine investors' internal characteristics, including investment literacy, risk tolerance and familiarity with mobile financial services, as antecedents of mobile investment technology adoption among American investors.Design/methodology/approachUsing the 2018 National Financial Capability Study and its supplemental Investor Survey, this study examined antecedents, including investors' internal characteristics, in relation to mobile investment technology adoption. Nested logistic regression analyses were performed for adopting mobile apps for investment decisions and for investment trading.FindingsThis study found that objective and subjective investment knowledge, experience using mobile banking for payments and money transfers, and certain ownerships of investment vehicles (such as whole-life insurance policies and ETFs) were significant determinants of mobile investment decision-making. On the other hand, subjective investment literacy, risk tolerance, familiarity with mobile financial services, and portfolio value, as well as certain types of investment vehicles were significantly associated with mobile investment trading.Originality/valueThis study is among the first to examine investors' investment literacy, risk tolerance and familiarity with mobile financial services as investors' internal characteristics in relation to mobile investment technology adoption. The diffusion of innovations theory and related concepts provide theoretical support for this study. The findings provide new insights into mobile investing as an emerging FinTech subject and provide implications for practitioners and FinTech developers, as well as contribute to the literature of mobile investment service adoption among retail investors.

The effects of agent incentives and training of women business owners on the take-up of mobile financial services in Indonesia

2021 ◽  
Author(s):  
Gianmarco Leon ◽  
Erika Deserranno ◽  
Firman Witolear ◽  
Mayra Buvinic ◽  
Hillary C. Johnson ◽  
...  
Keyword(s):  
Financial Services ◽  
Business Owners ◽  
Women Business Owners ◽  
Mobile Financial Services ◽  
And Training
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