Tackling Challenges for Higher Education: Learner Support Services for Distance Learning for Sustainable Collaborative Learning Communities

Author(s):  
Suma Parahakaran
2020 ◽  
Vol 8 (5) ◽  
pp. 275-284
Author(s):  
Gagan Singh ◽  
Gopal Datt

Purpose of the study: The purpose of this study is to highlight the role of Information and Communication Technology (ICT) in open and distance learning system of education at Uttarakhand Open University. This paper also highlights the best practices of ICT in learner support services offered by the University and areas of distinctiveness in utilizing ICT applications. Methodology: This study is a descriptive-analytical in nature and adopts a case-study approach in presenting the various ICT facilities offered by the Uttarakhand Open University at its Headquarters, Regional Centers, and Learning Support Centers. It has been carried out to examine the role of ICT in Open and Distance Learning to strengthen the learner support services and analyze the best practices of ICT offered by the University. Main Findings: The huge increase in online enrollments has been noticed from the year 2015-16 to 2019-20. Simultaneously the noticeable growth has been noted in total enrollments from urban and as well as from rural areas due to University e-services and support. Applications of this study: This study helps all the Institutions of Higher Education, especially for the Open and Distance Learning Institutions. The applications of ICT in education increase in the Gross Enrollment Ratio and also reduces the skill gap among institutions of higher education. During this study, author(s) found that the optimal utilization of ICT in Open and Distance Learning Institution, can reduce the complexity of physical data handling at headquarters and leads fast decision making towards learner support strategies, etc. Originality: This study describes the various initiatives taken by the University regarding the use of ICT to facilitate learner support services, and also strengthen the reachability of higher education to the remotest areas of the state. This study highlights recommendations for Open and Distance Learning Institutions to the optimal utilization of ICT applications.


Computers ◽  
2022 ◽  
Vol 11 (1) ◽  
pp. 12
Author(s):  
Majid Zamiri ◽  
Luis M. Camarinha-Matos ◽  
João Sarraipa

The application of mass collaboration in different areas of study and work has been increasing over the last few decades. For example, in the education context, this emerging paradigm has opened new opportunities for participatory learning, namely, “mass collaborative learning (MCL)”. The development of such an innovative and complementary method of learning, which can lead to the creation of knowledge-based communities, has helped to reap the benefits of diversity and inclusion in the creation and development of knowledge. In other words, MCL allows for enhanced connectivity among the people involved, providing them with the opportunity to practice learning collectively. Despite recent advances, this area still faces many challenges, such as a lack of common agreement about the main concepts, components, applicable structures, relationships among the participants, as well as applicable assessment systems. From this perspective, this study proposes a meta-governance framework that benefits from various other related ideas, models, and methods that together can better support the implementation, execution, and development of mass collaborative learning communities. The proposed framework was applied to two case-study projects in which vocational education and training respond to the needs of collaborative education–enterprise approaches. It was also further used in an illustration of the MCL community called the “community of cooks”. Results from these application cases are discussed.


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