The mediating role of key supplier relationship management practices on supply chain orientation—The organizational buying effectiveness link

2012 ◽  
Vol 41 (1) ◽  
pp. 115-124 ◽  
Author(s):  
Dario Miocevic ◽  
Biljana Crnjak-Karanovic
Keyword(s):  
Supply Chain ◽  
Management Practices ◽  
Relationship Management ◽  
Supplier Relationship Management ◽  
Chain Orientation ◽  
Organizational Buying ◽  
Mediating Role ◽  
Supply Chain Orientation ◽  
Supplier Relationship

Linking supply chain integration to supply chain orientation and performance – a knowledge integration perspective from Indian manufacturing industries

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Amol S. Dhaigude ◽  
Rohit Kapoor ◽  
Narain Gupta ◽  
Sidhartha S. Padhi
Keyword(s):  
Supply Chain ◽  
Supply Chains ◽  
Emerging Economies ◽  
Manufacturing Industries ◽  
Supply Chain Integration ◽  
Content Type ◽  
Chain Orientation ◽  
Mediating Role ◽  
Supply Chain Orientation

Purpose The purpose of this paper is to investigate the complex interrelationships among the key constructs, supply chain orientation (SCO), supply chain integration (SCI) and supply chain performance (SCP) in Indian manufacturing industries. These relationships have been studied using the relational view (RV) and the knowledge-based view (KBV) theoretical perspectives. Design/methodology/approach The conceptual model was derived from the existing body of knowledge in the supply chain domain. The study is based on a sample size of 122 data collected via face-to-face meetings with the Indian manufacturers using well-established scales. The covariance-based structural equation modeling was used to test the proposed hypotheses. Findings In Indian manufacturing and supply chains, SCO has a positive relationship with SCI and SCP. Moreover, the direct impact of SCO on SCP diminishes when SCI is used as a mediating variable. This study also observes positive impact of: i) SCO on SCP, ii) SCI on SCP and iii) discovery of mediating role of SCI on SCP under the theoretical lenses of RV and KBV. Research limitations/implications Cross-sectional survey of manufacturing firms of one country (using one response per firm) calls for validation covering other parts of the world and demands a longitudinal survey. This research will trigger more scholarly, practice and policy debate among researchers studying Indian and emerging economies context. Practical implications The notion of a holistic view of the SC with a focus on improving the customer value can enhance strategic partnerships among the SC partners (i.e. SCI) and overall SCP. Firms should make efforts to include SCI in SC designs to successfully transform SCO into SCP. Originality/value The originality of the research lies in studying the complex interrelationships among key concepts of SC in a unique Indian manufacturing context. The Indian supply chains operate in a set of unique characteristics, which have been detailed out in this paper. This paper not only establishes the mediating role of SCI for overall SCP in emerging economies but also enhances the scholarly knowledge in the SC domain. Most studies report SCO as a single-order construct, measured by scales comprising of only few items. The second-order SCO measures in this study bring credibility to the findings. Additionally, it contributes to both academicians and practitioners alike in the context of an integrated SC in emerging economies.

scholarly journals Influence of Information Quality on Retailer Satisfaction through Supply Chain Flexibility and Supplier Relationship Management in the Retail Industry

2020 ◽  
Vol 22 (2) ◽  
pp. 93-102
Author(s):  
Ardiono Putra ◽  
Zeplin Jiwa Husada Tarigan ◽  
Hotlan Siagian
Keyword(s):  
Supply Chain ◽  
Information Quality ◽  
Relationship Management ◽  
Supplier Relationship Management ◽  
Chain Flexibility ◽  
Building Relationships ◽  
Supply Chain Flexibility ◽  
South Sulawesi ◽  
Version 2.0 ◽  
Supplier Relationship

Businesses always compete to improve customer satisfaction. A firm engaged in as a distributor as well, always try to provide satisfaction to their customer, in this case, retailer and wholesales. The distributor can improve retailer satisfaction by providing such information that suits retailer requirements in the pursuit that the supply chain flow can move quickly, particularly on the flow of products from the manufacturing ordered by the distributors. This study aims to obtain a relationship between distributors and retailer companies. This study surveyed 100 retailers, and wholesale companies engaged in Fast Moving Consumer Goods (FMCG) and the supplier domiciled in the city of Makassar, South Sulawesi, with revenues of more than IDR 300,000,000. - / year. SmartPLS software version 2.0 was used to test the hypothesis. The results of the study found that information quality can provide a positive increase in improving supplier relationship management. Adequate information quality cannot significantly increase supply chain flexibility and retailer satisfaction. Supplier relationship management built by distributors can have an impact of 0.611 on supply chain flexibility in retail and retail satisfaction companies of 0.367. The stronger distributor and retailer relationship can increase distributor flexibility and retail satisfaction. Supply chain flexibility built by distributor companies can have a significant impact on retailer satisfaction of 0.463. This research provides an improvement in the development of supply chain management theory, in particular, building relationships with customers.

Supplier relationship management leverages intellectual capital for increased competitive advantage

2005 ◽  
Vol 5 (1) ◽  
Author(s):  
C. R. Van Zyl
Keyword(s):  
Supply Chain ◽  
Competitive Advantage ◽  
Intellectual Capital ◽  
Relationship Management ◽  
Successful Implementation ◽  
Supplier Relationship Management ◽  
Supplier Relationships ◽  
Supply Chain Efficiency ◽  
Business Cases ◽  
Supplier Relationship

The main purpose of this article is to demonstrate how supplier relationship management (SRM) enables the capture and creation of intellectual capital, thereby attaining and sustaining a strategic competitive advantage and increasing supply chain profitability. In order to achieve this purpose, a large part of the article is devoted to exploring the relatively new and unknown field of SRM. It is shown that an organisation must possess a thorough understanding of good supplier characteristics and of the drivers, benefits and requirements for the successful implementation of SRM, in order to enable that organisation to leverage their supplier relationships to ensure the capture of supplier expertise, patents, experiences etc. (i.e. their intellectual capital). The article then explores how the integration of technology in SRM applications can improve the efficiency of supplier collaboration and intellectual capital capture and creation. It is then demonstrated how efficient and collaborative supplier relationships improve supply chain profitability and competitiveness. Lastly, the article explores the implementation pitfalls and trends of SRM that must be constantly considered and monitored by an organisation in order to continually capture and create intellectual capital and reap the full benefits of SRM. This exploration involved an examination of contemporary literature, theories and business cases and subsequently revealed that SRM is a vital discipline/philosophy that must be implemented by any organisation wishing to achieve greater supply chain efficiency and competitiveness. This competitiveness can only be achieved through the mutual unlocking, sharing and leveraging of intellectual capital.

scholarly journals Exploring the role of supplier relationship management for sustainable operations: an OR perspective

2014 ◽  
Vol 65 (6) ◽  
pp. 963-978 ◽  
Author(s):  
Amir M Sharif ◽  
Sarmad Alshawi ◽  
Muhammad M Kamal ◽  
Tillal Eldabi ◽  
Aiyaz Mazhar
Keyword(s):  
Relationship Management ◽  
Supplier Relationship Management ◽  
Sustainable Operations ◽  
Supplier Relationship
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