Seamless experience in the context of omnichannel shopping: scale development and empirical validation

2022 ◽  
Vol 64 ◽  
pp. 102800
Author(s):  
Ya Ping Chang ◽  
Jingwen Li
2013 ◽  
Vol 37 (5) ◽  
pp. 546-555 ◽  
Author(s):  
Ingo Balderjahn ◽  
Mathias Peyer ◽  
Marcel Paulssen

Identity ◽  
2015 ◽  
Vol 15 (1) ◽  
pp. 48-65 ◽  
Author(s):  
Sara Douglass ◽  
Adriana J. Umaña-Taylor

Methodology ◽  
2018 ◽  
Vol 14 (4) ◽  
pp. 156-164 ◽  
Author(s):  
Keith A. Markus

Abstract. Bollen and colleagues have advocated the use of formative scales despite the fact that formative scales lack an adequate underlying theory to guide development or validation such as that which underlies reflective scales. Three conceptual impediments impede the development of such theory: the redefinition of measurement restricted to the context of model fitting, the inscrutable notion of conceptual unity, and a systematic conflation of item scores with attributes. Setting aside these impediments opens the door to progress in developing the needed theory to support formative scale use. A broader perspective facilitates consideration of standard scale development concerns as applied to formative scales including scale development, item analysis, reliability, and item bias. While formative scales require a different pattern of emphasis, all five of the traditional sources of validity evidence apply to formative scales. Responsible use of formative scales requires greater attention to developing the requisite underlying theory.


1992 ◽  
Vol 37 (4) ◽  
pp. 385-385
Author(s):  
Terri Gullickson

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