Journal of Retailing and Consumer Services
Latest Publications

TOTAL DOCUMENTS

2947

(FIVE YEARS 934)

H-INDEX

85

(FIVE YEARS 13)

Published By Elsevier

0969-6989

Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

Influencer marketing: Homophily, customer value co-creation behaviour and purchase intention

Journal of Retailing and Consumer Services ◽

10.1016/j.jretconser.2021.102904 ◽

2022 ◽

Vol 66 ◽

pp. 102904

Author(s):

Yi Bu ◽

Joy Parkinson ◽

Park Thaichon

Keyword(s):

Purchase Intention ◽

Customer Value

Enhancing frontline employee support during a product-harm crisis: Evidence and strategic managerial implications for firms

Journal of Retailing and Consumer Services ◽

10.1016/j.jretconser.2022.102909 ◽

2022 ◽

Vol 66 ◽

pp. 102909

Author(s):

Aniruddha Pangarkar ◽

Gary M. Fleischman ◽

Dawn Iacobucci

Keyword(s):

Employee Support ◽

Frontline Employee ◽

Managerial Implications

How customers motive attributions impact intentions to use an interactive kiosk in-store

Journal of Retailing and Consumer Services ◽

10.1016/j.jretconser.2022.102918 ◽

2022 ◽

Vol 66 ◽

pp. 102918

Author(s):

Stephanie van de Sanden ◽

Kim Willems ◽

Malaika Brengman

Study on the steady state of the propagation model of consumers’ perceived service quality in the community group-buying

Journal of Retailing and Consumer Services ◽

10.1016/j.jretconser.2021.102882 ◽

2022 ◽

Vol 65 ◽

pp. 102882

Author(s):

Jianfei Li ◽

Bei Li ◽

Yang Shen ◽

Kun Tang

Keyword(s):

Steady State ◽

Service Quality ◽

Propagation Model ◽

Community Group ◽

Perceived Service Quality ◽

Group Buying

What does it mean to “shop local”? Examining the experiences of shoppers and store owners within the framework of downtown revitalization

Journal of Retailing and Consumer Services ◽

10.1016/j.jretconser.2021.102890 ◽

2022 ◽

Vol 65 ◽

pp. 102890

Author(s):

Jennifer L. Wilson ◽

Nancy J. Hodges

Keyword(s):

Downtown Revitalization

The effect of overspending on tariff choices and customer churn: Evidence from mobile plan choices

Journal of Retailing and Consumer Services ◽

10.1016/j.jretconser.2022.102914 ◽

2022 ◽

Vol 66 ◽

pp. 102914

Author(s):

Haofeng Jin

Keyword(s):

Customer Churn

How online reviews and coupons affect sales and pricing: An empirical study based on e-commerce platform

Journal of Retailing and Consumer Services ◽

10.1016/j.jretconser.2021.102846 ◽

2022 ◽

Vol 65 ◽

pp. 102846

Author(s):

Yongrui Duan ◽

Tonghui Liu ◽

Zhixin Mao

Keyword(s):

Empirical Study ◽

Online Reviews

A green experience with eco-friendly cars: A young consumer electric vehicle rental behavioral model

Journal of Retailing and Consumer Services ◽

10.1016/j.jretconser.2021.102877 ◽

2022 ◽

Vol 65 ◽

pp. 102877

Author(s):

Adeela Gulzari ◽

Yuchen Wang ◽

Victor Prybutok

Keyword(s):

Electric Vehicle ◽

Behavioral Model

How a “China-made” label influences Chinese Youth's product evaluation: The priming effect of patriotic and nationalistic news

Journal of Retailing and Consumer Services ◽

10.1016/j.jretconser.2021.102899 ◽

2022 ◽

Vol 66 ◽

pp. 102899

Author(s):

Anqi Yu ◽

Shubin Yu ◽

Huaming Liu

Keyword(s):

Priming Effect ◽

Product Evaluation

The role of utilitarian and hedonic aspects in the continuance intention to use social mobile apps

Journal of Retailing and Consumer Services ◽

10.1016/j.jretconser.2021.102888 ◽

2022 ◽

Vol 66 ◽

pp. 102888

Author(s):

Khaoula Akdim ◽

Luis V. Casaló ◽

Carlos Flavián

Keyword(s):

Mobile Apps ◽

Intention To Use ◽

Continuance Intention