scholarly journals Breast referral management and outcome during COVID 19 Pandemic – A UK experience

2020 ◽  
Vol 138 ◽  
pp. S121
Author(s):  
L. Noor ◽  
S. Horn ◽  
H. Shin ◽  
E.J. Turner
Keyword(s):  
Referral Management

scholarly journals Perception and Willingness to Maintain Continuity of Care by Parents of Children with Asthma in Taiwan

2021 ◽  
Vol 18 (7) ◽  
pp. 3600
Author(s):  
Christy Pu ◽  
Yu-Chen Tseng ◽  
Gau-Jun Tang ◽  
Yen-Hsiung Lin ◽  
Chien-Heng Lin ◽  
...  
Keyword(s):  
Health Care ◽  
Willingness To Pay ◽  
Health Care Providers ◽  
Continuity Of Care ◽  
Care Providers ◽  
Exact Matching ◽  
Extra Effort ◽  
Referral Management ◽  
Children With Asthma ◽  
Outpatient Departments

To investigate caregivers’ attitudes toward continuity of care (COC) and their willingness to maintain continuity for their children with asthma under a national health insurance (NHI) system without strict referral management. We sampled 825 individuals from six pediatric outpatient departments in different parts of Taiwan from 2017 to 2018. We used a contingent valuation with a payment card method. Post-stratification weighting adjustment and coarsened exact matching were utilized. Multiple logistic regression was used to compare the willingness to pay and spend extra time maintaining continuity by parents. More than 80% of caregivers in the asthma group believed having a primary pediatrician was important for children’s health. Only 27.5% and 15.8% of caregivers in the asthma and control groups, respectively, believed changing pediatricians would negatively affect therapeutic outcomes. Regression analysis showed that the predicted willingness to pay for the asthma and non-asthma groups were NT$508 (SD = 196) and NT$402 (SD = 172), respectively, and there was a significant positive dose–response relationship between household income and willingness to pay for maintaining health care provider continuity. Caregivers’ free choices among health care providers may reduce willingness to spend extra effort to maintain high COC. Caregivers should be educated on the importance of COC.

scholarly journals Referral management centres: promising innovations or Trojan horses?

BMJ ◽  
2006 ◽  
Vol 332 (7545) ◽  
pp. 844-846 ◽  
Author(s):  
Myfanwy Davies ◽  
Glyn Elwyn
Keyword(s):  
Referral Management

A Patient Referral and Counter-Referral Management System for Hospitals

2011 ◽  
pp. 185-193
Author(s):  
Javier Diaz ◽  
Laura Fava ◽  
Pablo Iuliano ◽  
Diego Vilches ◽  
Maria Alicia Terzaghi ◽  
...  
Keyword(s):  
Management System ◽  
Patient Referral ◽  
Referral Management

scholarly journals Referral management schemes are damaging patients' interests

BMJ ◽  
2007 ◽  
Vol 334 (7585) ◽  
pp. 156.2-156 ◽  
Author(s):  
Peter Lapsley
Keyword(s):  
Referral Management ◽  
Management Schemes

scholarly journals 35 Frictionless digital referral management – the key to implementing novel care pathways

2018 ◽  
Author(s):  
Piyush Mahapatra ◽  
Francois Prinsloo ◽  
Harry Lykostratis ◽  
Nicholas Ferran
Keyword(s):  
Care Pathways ◽  
Referral Management

Successfully reforming orthopaedic outpatients

2012 ◽  
Vol 36 (2) ◽  
pp. 233 ◽  
Author(s):  
Peter A. Schoch ◽  
Lisa Adair
Keyword(s):  
Patient Care ◽  
Waiting Times ◽  
Outpatient Service ◽  
Models Of Care ◽  
Clinical Aspects ◽  
Outpatient Services ◽  
Patient Journey ◽  
Communication Processes ◽  
Referral Management ◽  
Number Of Patients

Since 2005, Barwon Health has successfully reformed its orthopaedic outpatient service to address the following issues: increasing number of referrals, inefficient referral management and triage, long waiting times for non-urgent appointments, high ‘Did Not Attend’ (DNA) rates and poor utilisation of conservative therapies before referral to surgeon. Numerous strategies have been implemented including: waiting list audits, triage guidelines, physiotherapy-led clinics, a DNA policy, an orthopaedic lead nurse role and a patient-focussed booking system. There has been a 66% reduction in the number of patients waiting for their first appointment; an 87% reduction in the waiting time from referral to first appointment; a 10% reduction in new patient DNAs; and more efficient referral management and communication processes. Patients are now seen in clinically appropriate time frames and offered earlier access to a wider range of conservative treatments. What is known about the topic? Demand for public outpatient services continues to increase. New resource and budget availability is limited, so organisations must continually look for ways to utilise existing resources as efficiently and effectively as possible to deliver timely and appropriately patient care. What does this paper add? Further evidence that redesign work that addresses both the administrative and clinical aspects of outpatient services can achieve positive and sustainable outcomes. Alternative models of care such as physiotherapy-led screening clinics, which utilise the skills of a range of health professionals, can supplement traditional medical-led clinics to provide high quality patient care and reduce the workload on consultants. Administrative changes such as patient focussed bookings can be implemented without compromising patient care and may simultaneously reduce the administrative load for the organisation and encourage patients to become more active and responsible participants in their own care. What are the implications for practitioners? Redesign work needs to consider both the clinical and administrative aspects of outpatient care, in order to implement sustainable change that positively affects the patient journey. The effects of change on upstream and downstream providers needs to be considered before changes are made. Transparency of the change of management process is vital, no matter how confronting this may be for stakeholders, to ensure decisions are based on fact, rather than hearsay or historical practice.

Customer referral management: the implications of social networks

2008 ◽  
Vol 28 (5) ◽  
pp. 669-683 ◽  
Author(s):  
Monica Law
Keyword(s):  
Social Networks ◽  
Referral Management

Developing a simple set of measures for local whole system working: outcomes, cost and use of resources supporting referral management

2013 ◽  
Vol 14 (2) ◽  
pp. 93-104
Author(s):  
David Walton ◽  
Seraphim J. Rose Patel
Keyword(s):  
Use Of Resources ◽  
Simple Set ◽  
Referral Management

scholarly journals Service implications of age-based differences in neurosurgical emergency referral management

2016 ◽  
Vol 36 ◽  
pp. S90-S91
Author(s):  
A. Sutcliffe ◽  
A. Joannides ◽  
H. Fernandes
Keyword(s):  
Referral Management
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