Justice-based service recovery for double deviations: An experiment
Keyword(s):
2018 ◽
Vol 2
(3)
◽
pp. 17-29
Keyword(s):
2013 ◽
Vol 14
(2)
◽
pp. 25-52
2015 ◽
Vol 16
(1)
◽
pp. 245-265
◽
2014 ◽
Vol 15
(2)
◽
pp. 1-21