Team Conflict Management Measure

2009 ◽  
Author(s):  
Amanuel G. Tekleab ◽  
Narda R. Quigley ◽  
Paul E. Tesluk
2009 ◽  
Vol 34 (2) ◽  
pp. 170-205 ◽  
Author(s):  
Amanuel G. Tekleab ◽  
Narda R. Quigley ◽  
Paul E. Tesluk

2015 ◽  
Vol 26 (3) ◽  
pp. 245-267 ◽  
Author(s):  
Yuntao Bai ◽  
Peter Harms ◽  
Guohong (Helen) Han ◽  
Wenwen Cheng

Purpose – This study aims to introduce a new cognitive style, dialectical thinking, to demonstrate how it can influence a leader’s impact on team conflict and employee performance. Specifically, this study intends to answer the research questions “whether and how leader’s dialectical thinking would influence employee performance” with conflict management perspective in the Chinese context. Design/methodology/approach – Multilevel structural equation modeling was used to test the theoretical model with 222 employees in 43 teams from Chinese high-tech manufacturing firms. Findings – The authors found that the leader’s dialectical thinking had positive relationships with employee creativity and in-role performance and that the relationships were mediated by the leader’s conflict management approach and team conflict in sequence. Practical implications – Selecting, recruiting or promoting of leaders with a dialectical thinking style or providing training to enhance leaders’ dialectical thinking is important for facilitating team conflict management and employee performance. Originality/value – This is the first empirical paper to introduce dialectical thinking into the leadership, conflict and employee performance literatures.


2016 ◽  
Vol 43 (1) ◽  
pp. 6-37 ◽  
Author(s):  
Mark A. Maltarich ◽  
Michael Kukenberger ◽  
Greg Reilly ◽  
John Mathieu

We introduce a model of teams’ early and late conflict states, conflict processes, and performance. In a study of 529 individuals in 145 teams, we provide a theoretical framework and empirically test a series of hypotheses pertaining to the influence of conflict states, including task and relationship conflict, on performance, as well as the moderating effect of two conflict processes (cooperative and competitive management approaches). We address inconsistencies in the literature related to the effect of team conflict, specifically task conflict, within teams. Our results suggest that task conflict in the end of a team’s life cycle, like relationship conflict, can have a significant negative effect on performance, but only when teams’ conflict management approaches are competitive (rather than cooperative). We also provide evidence that conflict management approaches are affected by the type of conflict teams exhibit in their early life cycle stages. Thus, we present a study of how early levels of conflict types affect conflict management approaches, and how these approaches affect later levels of the conflict type/performance relationship. Our model suggests that conflict types and conflict management approaches should be modeled together to better understand team conflict.


Securitologia ◽  
2014 ◽  
Vol 19 (1) ◽  
pp. 117-128
Author(s):  
Krystyna Heinz

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