Good and bad simultaneously?

2015 ◽  
Vol 26 (3) ◽  
pp. 245-267 ◽  
Author(s):  
Yuntao Bai ◽  
Peter Harms ◽  
Guohong (Helen) Han ◽  
Wenwen Cheng
Keyword(s):  
Conflict Management ◽  
Structural Equation ◽  
Employee Performance ◽  
Multilevel Structural Equation Modeling ◽  
Equation Modeling ◽  
High Tech ◽  
Management Approach ◽  
Dialectical Thinking ◽  
Content Type ◽  
Team Conflict

Purpose – This study aims to introduce a new cognitive style, dialectical thinking, to demonstrate how it can influence a leader’s impact on team conflict and employee performance. Specifically, this study intends to answer the research questions “whether and how leader’s dialectical thinking would influence employee performance” with conflict management perspective in the Chinese context. Design/methodology/approach – Multilevel structural equation modeling was used to test the theoretical model with 222 employees in 43 teams from Chinese high-tech manufacturing firms. Findings – The authors found that the leader’s dialectical thinking had positive relationships with employee creativity and in-role performance and that the relationships were mediated by the leader’s conflict management approach and team conflict in sequence. Practical implications – Selecting, recruiting or promoting of leaders with a dialectical thinking style or providing training to enhance leaders’ dialectical thinking is important for facilitating team conflict management and employee performance. Originality/value – This is the first empirical paper to introduce dialectical thinking into the leadership, conflict and employee performance literatures.

scholarly journals Forgiveness and attribution: when abusive supervision enhances performance

2020 ◽  
Vol 35 (7/8) ◽  
pp. 575-587
Author(s):  
Jun Yang ◽  
Yonghong Liu ◽  
Madelynn Stackhouse ◽  
Wei Wang
Keyword(s):  
Structural Equation ◽  
Employee Performance ◽  
Abusive Supervision ◽  
Multilevel Structural Equation Modeling ◽  
Equation Modeling ◽  
Content Type ◽  
Dispositional Forgiveness ◽  
Moderated Mediation Model ◽  
Workplace Mistreatment ◽  
And Performance

PurposeWhile much research shows that abusive supervision reduces employee performance, the purpose of this study is to reverse the lens to question how and under what circumstances abusive supervision leads to enhanced employee performance. The authors argue that the linkages between abusive supervision and employee performance occurs via performance-promotion attributions and that employee levels of dispositional forgiveness alter the relationship between abusive supervision and employee interpretations of abuse, such that more forgiving individuals interpret abuse as more benign behavior designed to help them perform better (i.e. are performance promoting).Design/methodology/approachIn a three-wave field survey of 318 employees matched with 89 supervisors, employees completed measures of dispositional forgiveness (Time 1) abusive supervision (Time 1), and performance-promotion attributions of abusive supervision's motives (Time 2). Supervisors rated the job performance of their employees (Time 3). Multilevel structural equation modeling was employed to test a multilevel moderated mediation model.FindingsThe findings indicate abusive supervision predicts diminished employee performance only when employees are low in dispositional forgiveness, explained by lowered performance-promotion attributions for abusive supervision.Originality/valueThis study is the first to explore the mechanism (i.e. attribution of abusive supervision's motives to be performance-promoting) and the condition (i.e. employee's high forgiveness) under which abusive supervision may be performance enhancing. It extends the research of abusive supervision on employees' constructive reactions, as well as the effect of dispositional forgiveness on how it reframes employees' attributions of workplace mistreatment.

Investigate the role of distributed leadership and strategic flexibility in fostering business model innovation

2019 ◽  
Vol 13 (1) ◽  
pp. 93-112 ◽  
Author(s):  
Suqin Liao ◽  
Zhiying Liu ◽  
Lihua Fu ◽  
Peichi Ye
Keyword(s):  
Business Model ◽  
Distributed Leadership ◽  
Structural Equation ◽  
Dynamic Capabilities ◽  
Business Model Innovation ◽  
Equation Modeling ◽  
High Tech ◽  
Strategic Flexibility ◽  
Environmental Dynamism ◽  
Content Type

PurposeThe purpose of this paper is to examine whether the new distributed leadership patterns is an important driver for innovating business model. By synthesizing insights from the dynamic capabilities perspective, it also explores how and when distributed leadership enhances the business model innovation (BMI) by involving strategic flexibility as a mediator and environmental dynamism as important contingency.Design/methodology/approachA survey via questionnaire was conducted with 262 CEOs and 262 senior managers from Chinese high-tech companies that provided the research data. Structural equation modeling and linear regression analyses were used to test the time-lagged data, and then the main research questions were responded to.FindingsThe analysis reveals that distributed leadership has a significant direct influence on BMI, and that distributed leadership also indirectly affects BMI by enhancing strategic flexibility. Environmental dynamism strengthens the positive effect of distributed leadership on BMI under strategic flexibility.Originality/valueThis paper advances and enriches the emerging stream of BMI research. It presents an innovative conceptual analysis of the antecedents of BMI, and it shows a possible solution for BMI that complements extant research that considers which and how the leadership style of the organizations affects the business model change.

Group diversity and employee service innovative behavior in the hospitality industry: a multilevel model

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mingjun Yang ◽  
Tuan Trong Luu ◽  
David Qian
Keyword(s):  
Self Efficacy ◽  
Structural Equation ◽  
Multilevel Model ◽  
Multilevel Structural Equation Modeling ◽  
Equation Modeling ◽  
Innovative Behavior ◽  
Content Type ◽  
Hospitality Organizations ◽  
Creative Self ◽  
Group Diversity

Purpose Service innovative behavior from employees helps hospitality organizations gain a competitive advantage and sustain business flourishment. Although group diversity has been demonstrated as a predictor of employee outcomes, whether group diversity in terms of extraversion and openness enhances employee service innovative behavior remains a gap. This study aims to fill this gap by developing a multilevel model of the direct relationship between group diversity in terms of extraversion and openness and employee service innovative behavior and also the mediations and moderations behind the relationship. Design/methodology/approach The authors collectd data from 44 Chinese hospitality teams. The research model was validated by multilevel structural equation modeling. Findings Results showed that both group extraversion diversity and group openness diversity fostered employee service innovative behavior via creative self-efficacy. Developmental culture strengthened the effectiveness of group openness diversity on creative self-efficacy and the effectiveness of creative self-efficacy on employee service innovative behavior. Nevertheless, developmental culture did not strengthen the effectiveness of group extraversion diversity on creative self-efficacy. Practical implications Findings suggest that managers and team leaders from hospitality organizations can elicit employee service innovative behavior through increasing group diversity in terms of extraversion and openness. Hospitality practitioners also should understand that employees’ confidence for creativity is able to channel group diversity into employee service innovative endeavors. Moreover, building developmental culture is essential for hospitality teams to strengthen the effect of group diversity on innovating services. Originality/value This study expands the diversity-innovation research through unfolding both the mediations and the moderations behind the link between group diversity in terms of extraversion and openness and employee service innovative behavior.

Management approach for innovation success in unstable and stable environments

2019 ◽  
Vol 30 (1) ◽  
pp. 22-40
Author(s):  
Dora Abidi ◽  
Nakagawa Koichi
Keyword(s):  
Structural Equation ◽  
Equation Modeling ◽  
Management Approach ◽  
Content Type ◽  
Control Approach ◽  
Administrative Control ◽  
Unstable Environment ◽  
Comprehensive Comparison ◽  
Management Approaches ◽  
Successful Innovation

Purpose This paper aims to examine the management approaches that play a key role for innovation success in a stable and unstable environment. Design/methodology/approach Tunisia and Japan were chosen as a research sites to assess the accuracy of management approach adopted in each environment. Japan, as a developed, stable and predictable market, involves a traditional/conventional management mode known as administrative control approach (ACA) for successful innovation. However, we argue that a developing country is characterized by its unstable environment and requires an opportunity-based approach (OBA) that lies in the firm’s openness to search and benefit from environmental opportunities. Findings The paper confirms that OBA improves product innovation success in an unstable environment, for innovation in a stable one. Originality/value The paper provides a comprehensive comparison between innovation driven management approaches towards stable and unstable environments through multi-group structural equation modeling.

Predicting engagement and performance through firm’s internal factors

2019 ◽  
Vol 16 (5) ◽  
pp. 763-780 ◽  
Author(s):  
Zulqurnain Ali ◽  
Sadia Sabir ◽  
Aqsa Mehreen
Keyword(s):  
Employee Engagement ◽  
Structural Equation ◽  
Employee Performance ◽  
Internal Communication ◽  
Equation Modeling ◽  
Internal Factors ◽  
Content Type ◽  
Organizational Goals ◽  
And Performance ◽  
Reward And Recognition

Purpose The purpose of this paper is to investigate how the firm’s internal factors influence employee engagement (EE), which, in turn, enhances the performance of textile employees. Furthermore, the present study pursues to address the indirect effect of EE on the relationship between the firm’s internal factors and employee performance. Design/methodology/approach Data were taken from 355 participants working in textile mills through a survey approach. Structural equation modeling was run to confirm the proposed model and structural relationships. Findings Results highlight that internal communication and reward and recognition are significantly related to EE, except for work‒life balance. Furthermore, EE has a significant effect on the performance of textile employees. Practical implications The present study helps the textile managers to improve employee performance while focusing on the firm’s internal factors of engagement. Proactive internal communication and reward system will help to bring a competitive edge and achieve the organizational goals. The findings also provide managers the information to reduce the organization interruptions in enhancing EE and performance. Originality/value This study covered the hidden gap in the previous literature on EE and performance, especially in the field of the textile sector by employing Kahn’s theory of engagement.

Flexible working and applicant attraction: a person–job fit approach

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jean-François Stich
Keyword(s):  
Job Search ◽  
Structural Equation ◽  
Multilevel Structural Equation Modeling ◽  
Equation Modeling ◽  
Job Seekers ◽  
Applicant Attraction ◽  
Content Type ◽  
Flexible Working ◽  
Job Advertisements ◽  
The Impact

PurposeThe ability to work anytime from anywhere is attractive to job seekers, who respond by developing needs regarding flexible working. Flexibility needs are compared to the flexibility perceived in job advertisements to form an overall perception of flexibility fit. The purpose of this paper is to examine both the impact of flexibility fit (on applicant attraction) and its antecedents.Design/methodology/approachThe impact of flexibility fit on applicant attraction and its antecedents are examined using person–job (PJ) fit theory. 92 job seekers analyzed a total of 391 job advertisements. The hypotheses are tested using multilevel structural equation modeling.FindingsThe results show that perceived flexibility fit is positively related to job pursuit and job acceptance intentions. They further show that perceived flexibility fit is driven by perceived job advertisements' flexibility exceeding applicants' needed flexibility, which in turn is driven by the flexibility actually present in job advertisements exceeding applicants' flexibility needs.Originality/valueThis study contributes to literature on new ways of working by highlighting the desirable nature of flexibility and its impact on fit perceptions. It further contributes to literature on job search and PJ fit by investigating a full model of fit, examining both outcomes and antecedents of perceived fit. For practitioners, this study highlights the importance of advertising flexibility to attract applicants.

Organizational justice, conflict management and employee relations

2019 ◽  
Vol 40 (4) ◽  
pp. 783-799 ◽  
Author(s):  
Rojalin Sahoo ◽  
Chandan Kumar Sahoo
Keyword(s):  
Conflict Management ◽  
Organizational Justice ◽  
Structural Equation ◽  
Power Transmission ◽  
Equation Modeling ◽  
Employee Relations ◽  
Content Type ◽  
Transmission Unit ◽  
The Impact

Purpose The purpose of this paper is to examine the impact of organizational justice and conflict management on employee relations (ER) through the mediating role of climate of trust. Design/methodology/approach This study was conducted with a sample of 331 employees working in a power transmission unit of Odisha. Data were collected by administering a structured questionnaire and analyzed using structural equation modeling (AMOS 20). Findings The results reveal that climate of trust plays the role of a partial mediator between organizational justice and ER and conflict management and ER. Also, it was found that organizational justice, conflict management and climate of trust are the positive and significant predictors of ER. Research limitations/implications The study was confined to a single state-owned power transmission unit of an Indian state, which restricts its generalizability. The research would benefit from exploration in alternative units. Practical implications This scholarly work may encourage managers and decision makers to develop trust building climate by focusing on organizational justice and conflict management to flourish an environment of harmonious ER, furthermore to formulate effective strategies for cultivating facilitative work environment to enhance positive attitude among the employees to challenge future goals. Originality/value The research is exclusive in determining the influence of organizational justice and conflict management on ER through the mediator of climate of trust in the new perspective of the power sector that provides empirical evidence to the extant literature.

Cross-national roles of perceived reputation dimensions for MNCs

2020 ◽  
Vol 37 (6) ◽  
pp. 1051-1081
Author(s):  
Bernhard Swoboda ◽  
Nadine Batton
Keyword(s):  
Multinational Corporations ◽  
Structural Equation ◽  
Strong Relationship ◽  
Reputation Management ◽  
Multilevel Structural Equation Modeling ◽  
Equation Modeling ◽  
Environmental Responsibility ◽  
Content Type ◽  
Social Environmental ◽  
Cross National

PurposeExtending the holistic research on corporate reputation (CR), the authors examine whether and how single CR dimensions affect consumers' intentional loyalty toward multinational corporations (MNCs) across nations. They study the dimensions of the predominant customer-based CR scale of Walsh and Beatty (2007): customer orientation, product range quality, social/environmental responsibility, good employer and reliability/financial strength. Furthermore, important country-level moderators – embeddedness and country development – are studied.Design/methodology/approachThe authors refer to hierarchical data on 32,811 consumer evaluations of a MNC in 44 countries using the still novel method of multilevel structural equation modeling.FindingsThe results underscore a strong relationship between CR in general and consumers' loyalty but identify different effects for the CR dimensions (e.g. product quality, social/environmental responsibility dominate). The important national institutions reinforce or diminish some – but not all – effects of the CR dimensions.Practical implicationsThe results are of importance for finer-grained cross-national reputation management. Studying both national culture and country development shows that MNCs face tradeoff decisions. Accordingly, the authors provide a country portfolio, which offers options for standardized operations in groups of countries with similar country characteristics and CR effects.Originality/valueDisentangling the five CR levers emphasizes that CR is not a pure signal of quality. Two main levers emerge: one stable across countries and one strongly depending on a country's degree of country development, for example. A finer-grained management of CR signals across nations is possible, especially in emerging countries, with increasing importance for MNCs.

Teachers’ skill flexibility

2019 ◽  
Vol 33 (2) ◽  
pp. 287-299 ◽  
Author(s):  
Rima’a Da’as
Keyword(s):  
Decision Making ◽  
Structural Equation ◽  
School Principals ◽  
Study Data ◽  
Multilevel Structural Equation Modeling ◽  
Equation Modeling ◽  
Upper Echelon ◽  
Content Type ◽  
Strategic Role ◽  
Strategic Skills

Purpose The purpose of this paper is to examine a model linking school principals’ strategic, interpersonal skills and teachers’ participation in decision making (PDM) to predict teachers’ skill flexibility (SF) during the implementation of educational reform. Design/methodology/approach From 113 randomly selected elementary schools in Israel that had undergone a reform called “New Horizon,” 1,482 teachers participated in the study. Data were analyzed through the multilevel structural equation modeling. Findings Results showed that only principals’ strategic skills lead to teachers’ PDM, which in turn predicts teachers’ SF. Furthermore, based on the upper echelon theory (Hambrick and Mason, 1984), principals’ strategic skills promoted teachers’ SF through teachers’ PDM. Research limitations/implications This research enables expanding the theoretical upper echelon model, both in the context of leaders’ skills and in their relation to change outcomes. Practical implications Using of strategic skills will help principals influence teachers to participate in decision making, adapt to the reform and promote their ability to use skills according to changing needs. Originality/value The results of this research emphasize the strategic role of school principals as the leaders of organizational change and promoters of its outcomes.

What we give, we get back

2019 ◽  
Vol 10 (5) ◽  
pp. 1047-1062 ◽  
Author(s):  
Saide Saide ◽  
Endang Siti Astuti ◽  
Richardus Eko Indrajit ◽  
Rahmat Trialih ◽  
Amirah Diniaty ◽  
...  
Keyword(s):  
Knowledge Sharing ◽  
Structural Equation ◽  
Behavioral Model ◽  
Equation Modeling ◽  
Management Approach ◽  
General Context ◽  
Personal Factors ◽  
Content Type ◽  
Non Profit ◽  
Personal Behavior

Purpose As prior study offered further general context of knowledge management approach while misplaced more personal behavior development in the context of knowledge sharing practices, this study examined whether and why personal factors predict knowledge sharing practices. This study aims to integrate and analyze indicators such as altruism, grant, interaction ability and knowledge sharing participation to develop a comprehensive behavioral model. Design/methodology/approach Structural equation modeling was used to check the research hypotheses framework with 268 samples of eight profit companies in Indonesia, divided into broadcasting, banking and services company. Findings The results showed that altruism and interaction ability factors are significantly correlated with knowledge sharing participation. The findings may help companies and workers to initiate knowledge sharing implementation and encourage knowledge sharing in the internal company. Research limitations/implications The research focused on profit company in a single province in Indonesia. Further research may extend the study with a focus on non-profit organizations (e.g. academic institutions) and different geographical areas. Practical implications Managerial ideally creates standardization or regulation that to encourage participation of workers for transfer their knowledge. In this aspect, the company needs to organize, such as formal/informal training and meeting to make their workers more confident to communicate with each other. Originality/value Prior studies explored knowledge sharing behavior in a general sense; this paper examined the phenomenon specifically within the context of broadcasting, banking and services company in Indonesia, then analyzed the potential for a company to enhance their knowledge sharing strategy.

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