Organizational Culture and Employee Response to Customer Incivility--Model

2020 ◽  
Author(s):  
M. S. Balaji ◽  
Yangyang Jianga ◽  
Gurbir Singh ◽  
Subhash Jha
2012 ◽  
Author(s):  
Suzanne van Gils ◽  
Niels Van Quaquebeke ◽  
Jan Borkowski ◽  
Daan van Knippenberg

2009 ◽  
Author(s):  
Sallie J. Weaver ◽  
Rebecca Lyons ◽  
Eduardo Salas ◽  
David A. Hofmann

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