scholarly journals The concept of implementing a customer interaction system based on CRM Bitrix24

2021 ◽  
Vol 94 ◽  
pp. 01022
Author(s):  
Mariya Volik ◽  
Maria Kovaleva ◽  
Eleonora Khachaturova
Keyword(s):  
Risk Management ◽  
Business Process ◽  
Economic Efficiency ◽  
Business Processes ◽  
Management Plan ◽  
Risk Management Plan ◽  
Implementation Project ◽  
Customer Interaction ◽  
Interaction System ◽  
The Future

In modern conditions of digitalization, each company seeks to optimize the management of activities based on modern IT. With an increase in the number of trading companies, the more becomes acute problem of attracting and retaining customers. In order to improve the efficiency activity of the company, the leadership needs to optimize the business processes of interaction with customers. The purpose of this work is to study the company's activities for the development and implementation of software, analyze the business process of interaction with clients for its automation based on CRMBitrix24. The description of the investigated business process in the notations «as is» and «to be» showed that the automation of interaction with the company's customers has a number of advantages. In this regard, in the future, it is necessary to develop a Bitrix24 implementation project, a risk management plan and assessment of the economic efficiency of the project.

A Student Perspective of Intramural Sport Risk Management Procedures

2005 ◽  
Vol 29 (1) ◽  
pp. 22-32 ◽  
Author(s):  
John Miller ◽  
Frank R. Veltri ◽  
Andy Gillentine
Keyword(s):  
Risk Management ◽  
Standard Of Care ◽  
Management Plan ◽  
Management Program ◽  
Risk Management Plan ◽  
Student Perspective ◽  
Intramural Sports ◽  
Emergency Procedures ◽  
Management Procedures ◽  
Intramural Sport

One of the best ways for an intramural sports program to ensure that an ordinary and reasonable standard of care is adhered to, as well as guarding against litigation, is communication of a risk management program. While having a risk management plan has been widely stressed, no previous research has been conducted from a participant's viewpoint. Thus, the purpose of this study was to determine the effectiveness of university intramural risk management plans from the participant's perception. The primary results of this study indicate that the majority of the intramural sport participants responded that they had never: a) noticed an intramural supervisor being present while the activity was taking place; b) been informed about the potential for participant injury; c) noticed signage relating to emergency procedures at the area of the activity; d) knew of a risk management plan for intramural sports; d) noticed emergency equipment at the site of the activity; and e) been informed about the possession of First Aid/CPR certification or equivalent by the supervisor.

scholarly journals Holistic Disaster Risk Evaluation for the Urban Risk Management Plan of Manizales, Colombia

2017 ◽  
Vol 8 (3) ◽  
pp. 258-269 ◽  
Author(s):  
Martha Liliana Carreño ◽  
Omar-Darío Cardona ◽  
Alex H. Barbat ◽  
Dora Catalina Suarez ◽  
María del Pilar Perez ◽  
...  
Keyword(s):  
Risk Management ◽  
Risk Evaluation ◽  
Management Plan ◽  
Disaster Risk ◽  
Risk Management Plan ◽  
Urban Risk
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