The Queen’s University of Belfast set-up a fee based service in 1991 aimed initially at built environment professionals. The Architecture and Planning Information Service at the University has long been a major source of architectural and environmental information in Ireland, and has close links with the Architectural Library at University College Dublin and with professional bodies such as the Royal Society of Ulster Architects and the Royal Town Planning Institute in Northern Ireland. Problems encountered include the relationship and balance of services to internal and external (fee-paying) users, staff training, setting realistic prices, quality control, and contract issues. Future trends are likely to include the development of client-tailored services and further collaboration between providers of fee-based services from different institutions.
