As it is stated that the economy of a country can never be greater than the education of its people, today parents and several organizations are investing a lot of money in education to better the future of their children and also meet the demands of the several generations to come. Through this process, the level of competition among higher education institutions is too high for them to survive and continuously attract parents, citizens and funders to meet demands of both institutional and community challenges. The aim of this paper, therefore, is to explore the concept of decision making, factors that determine the decision making process, the effectiveness of decision making and problem solving in higher education institutions deemed to be largely chaotic and complex. World over, government and states are investing in higher education to transform their communities in terms of knowledge, skills, culture and economic development.
Optimizing in a Complex World: A Statistician's Role in Decision Making