Fuzzy TOPSIS evaluation approach for business process management software acquisition

2016 ◽  
Vol 23 (3) ◽  
pp. 459-468 ◽  
Author(s):  
Saeed Rouhani ◽  
Ahad Zare Ravasan
Author(s):  
Alicia Martin-Navarro ◽  
María Paula Lechuga Sancho ◽  
José Aurelio Medina-Garrido

Nowadays, knowledge management is a paradigm widely accepted and valued by organizations. Companies need the knowledge workers to have on a personal level to be transferred to the rest of their peers. In this way, they achieve that the best practices in the business processes are known by all employees and that is why managing this knowledge has become an important organizational goal. Currently, in the market, there are information systems that connect and coordinate the tasks of employees called business process management systems or BPMS. These technologies design the processes through modeling, which allows incorporating information and knowledge, as well as to disseminate them through the organization. The use of BPMS allows managing the knowledge within the processes, which improves the performance of the organization and adds value. This work aims to determine the connection between BPMS and knowledge management. For this, a narrative review of the literature relating both topics is carried out.


Author(s):  
Peter Dalmaris

A growing number of portal software vendors offer functionality to allow users to manage business processes and workflows. This functionality is offered either out-of-the box (integrated into the portal software) or as a plug-in component that may be added at a later stage as the need for it arises, or through interfaces for linking the portal to specialised business process or workflow management software. This article discusses the present landscape of the management of business processes or workflows through portals, focusing on the major features of the available technologies, their applications, and trends.


2009 ◽  
Vol 22 (4) ◽  
pp. 84-99 ◽  
Author(s):  
Mojca Indihar Štemberger ◽  
Vesna Bosilj-Vukšić ◽  
Mojca Indihar Jaklić

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