Offshore: exploring the worlds of global outsourcing

Author(s):  
John R. Bryson
Keyword(s):  
2020 ◽  
Vol 28 (3) ◽  
pp. 64-83
Author(s):  
Thi Thanh Huong Tran ◽  
Nicholas G. Paparoidamis

Eco-innovations are increasingly manufactured and consumed across national borders. Although global outsourcing can be financially profitable, it is questionable whether consumers respond to eco-innovations manufactured in different countries in the same way. This article introduces the ecological country-of-manufacture (COM) concept, which reflects consumers’ perception of a country’s commitment to sustainable development policy and practices. Drawing on schema theory, the current research examines how consumer reactions to “ecological (in)congruence”—when the sustainability reputation of a COM is a (mis)match with product eco-friendliness levels—vary across product categories (Study 1a), consumption contexts (Study 1b), and national settings (Study 2). Consumers report more preferential evaluations when there is ecological incongruence for privately consumed products and ecological congruence for publicly consumed products. The results also demonstrate the differential moderating effects of socioeconomic development factors and cultural dimensions. In emerging markets with highly embedded, hierarchical, and high-harmony cultures, consumers require ecological congruence to justify their adoption decisions, whereas in developed markets with highly autonomous, egalitarian, and high-mastery cultures, consumers are more likely to adopt eco-innovations that are ecologically incongruent.


Author(s):  
Ilan Oshri ◽  
Julia Kotlarsky ◽  
Leslie P. Willcocks
Keyword(s):  

Author(s):  
Shehzad Nadeem

This chapter examines how transnational companies make use of what it calls time arbitrage—the exploitation of time discrepancies between geographical labor markets to make a profit. The extension of work hours through global outsourcing raises the possibility of a 24-hour work cycle. This means long hours for offshore Indian workers. The other option is the direct adoption of Western timings in offshore offices. This translates into permanent night shifts for workers as spatial and temporal disorientation are neatly combined. The chapter considers the impact of offshore workers' long, busy, and odd hours on family and friends as well as mental and physical health. It highlights the tension between the network time of corporate globalization and the prosaic rhythms of ordinary life. It shows that time arbitrage has resulted in long work hours, an intense work pace, and temporal displacement among Indian offshore workers.


Author(s):  
Shehzad Nadeem

This chapter considers how place-bound practices, policies, and identities are being reconfigured by cross-border processes. Globalization has been accused of decreasing the significance of place. Through the diffusion of communication technologies, our experiences of place are transformed and the turnover time of capital is truncated. The chapter first explains how place is being altered by global capitalism before discussing the basic characteristics of global outsourcing and the historical and institutional context in which it takes place. It then examines the production of space in India, focusing in particular on how the country became the “world's back office.” It also looks at the emergence of consumer-oriented mimicry as an integral component of class and personal identity. The chapter argues that globalization does not substitute the dynamism of modernity for the complacent solidity of tradition nor the Occident for Orient. Its genius and mystery lay in the balancing of diametric modes.


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