Recurring quality issues in the UK private house building industry

2009 ◽  
Vol 27 (3) ◽  
pp. 241-251 ◽  
Author(s):  
Tony Auchterlounie
Keyword(s):  
Building Industry ◽  
Private House ◽  
Quality Issues ◽  
The Uk ◽  
House Building

scholarly journals The UK housing developers’ five-star rating: fact or fiction?

2018 ◽  
Vol 16 (3) ◽  
pp. 269-283 ◽  
Author(s):  
Christopher Boothman ◽  
Nigel Craig ◽  
James Sommerville
Keyword(s):  
Customer Satisfaction ◽  
Building Industry ◽  
Marketing Department ◽  
Content Type ◽  
Star Rating ◽  
Private House ◽  
Marketing Tool ◽  
Home Buyer ◽  
The Uk ◽  
House Building

Purpose The purpose of this paper is to explore how the data collected by the House Builders Federation (HBF)/National House Building Council (NHBC) surveys are used in practice to improve the service provided to the customers, the transition of any changes into practice and the overall management of the customer satisfaction process by the builder. Design/methodology/approach A qualitative approach to the research was adopted, and the findings from the interviews provide an indication of the views from a range of private/speculative house builders relating to the areas of customer satisfaction and the ratings provided through industry-based surveys. Findings This paper has uncovered the views and opinions of private house builders relating to customer satisfaction and five-star ratings. The findings provide evidence that the house building industry is not fully engaged with the HBF five-star-related concept and that they provide a differing level of service in relation to customer satisfaction. Research limitations/implications The research concluded that the customer can be manipulated by the builders in some cases causing a bias in the market; on the whole, the customer satisfaction surveys and star rating are simply seen as a marketing tool, used by the builders marketing department as a sign of quality and a way to promote the company. Practical implications This paper is of interest to private house builders and the wider construction industry and will aid their understanding of not only generic customer satisfaction but also in particular customer satisfaction in new build housing and quality-related ratings/targets applied by industry bodies. Originality/value The paper provides an insight to house builders practices by examining the use of the HBF/NHBC survey results and how they are used to manage and improve the service provided to the customer, and the results therefore are of value to the end home buyer and the wider house building industry.

The Property Lobby

2020 ◽  
Author(s):  
Bob Colenutt
Keyword(s):  
House Prices ◽  
Town Planning ◽  
Planning System ◽  
Housing Crisis ◽  
Government Grants ◽  
Radical Reform ◽  
The Uk ◽  
Holding Back ◽  
The Impact ◽  
House Building

Book Abstract: Despite countless reports and Government policy announcements on the housing crisis over decades, the scale and depth of the crisis continues. Homelessness, shortages of social housing, rents and house prices continue rise year on year. The word affordability has become meaningless. Land landowners and housebuilders and property investors have made huge profits out of this crisis. This book focusing in examples from London and Northamptonshire examines the power of the ‘finance-housebuilding ’ complex arguing that this property lobby is the main blockage for change and reform. It explains why the housing and planning system has become increasingly dysfunctional over the last 40 years accelerating with the impact of the 2008 Crash. The book gives examples of how the property lobby has been highly effective in manipulating Government housing and planning policy for its own benefit, to the detriment of those in housing need. It shows how the housebuilders business model, backed by Government grants and subsidies, has played a central role in perpetuating the crisis. The property lobby has succeeded in diverting attention from themselves onto the town planning system which has been scapegoated for holding back new house building. The result is that the housing crisis and the power behind it is hard baked into the UK economy. It must be addressed by radical reform of the property, planning and finance system. Without these reforms homelessness, poor housing, and lack of affordability will continue indefinitely.

Energy Efficiency Uptake Within the Project House Building Industry

2008 ◽  
pp. 335-343
Author(s):  
M. D. Ambrose ◽  
S.N. Tucker ◽  
A. E. Delsante ◽  
D. R. Johnston
Keyword(s):  
Energy Efficiency ◽  
Building Industry ◽  
House Building

scholarly journals An overview of benefits and challenges of building information modelling (BIM) adoption in UK residential projects

2019 ◽  
Vol 19 (3) ◽  
pp. 298-320 ◽  
Author(s):  
Maria Christina Georgiadou
Keyword(s):  
Evidence Base ◽  
Evaluation Methodology ◽  
Building Information Modelling ◽  
Content Type ◽  
Information Modelling ◽  
Building Information ◽  
The Uk ◽  
Residential Projects ◽  
House Building ◽  
Practical Implications

Purpose This paper aims to present a state-of-the-art review of building information modelling (BIM) in the UK construction practice. In particular, the aim is to examine the scope, value and practical implications of BIM implementation in residential projects by evaluating practitioners’ perspectives working in the Greater London Area (GLA). Design/methodology/approach The paper outlines the general status quo of BIM adoption and maturity in the UK. It then discusses the feasibility of BIM use in residential projects drawing on an online survey and complementary semi-structured interviews with building professionals. The cross-comparison between the evidence base and literature review uncovers the specific benefits, challenges and risks to BIM implementation in the house building sector. Findings BIM is an evaluation methodology that helps the management of digital information throughout the project lifecycle. At a conceptual level, a BIM-enabled project offers quality assurance and on-time delivery, collaboration and communication improvement, visual representation and clash detection and whole lifecycle value. The findings, however, suggest that the most frequently reported benefits are related to collaboration and the blend of product (software) and process innovation, whilst lifecycle thinking and waste reduction are often overlooked. At present, there is widespread awareness on BIM but with a financial barrier to invest in developing digital capabilities, particularly for small- and medium-sized enterprises. Practical implications The paper concludes with a critical commentary on the lack of strategic leadership in both the supply and demand side. The role of policy to streamline commercial drivers for whole lifecycle costing in procurement is endorsed to drive the change management required to address the short-term mind-set of senior management and wider fragmentation of the construction industry, also serving as a research question for further research and development in the field. Originality/value There are relatively few studies evaluating BIM perspectives in UK residential projects. This paper explores the feasibility and “real-life” value of BIM in housing practice, drawing on views and experiences of building professionals in GLA. In particular, the research findings provide an evidence base evaluating the extent to which the house building industry has the expertise and capability to operate in a BIM environment and to comply with the Level 2 mandate and explore which of the generic barriers and drivers of BIM-readiness are more relevant to the design and construction of housing projects.

Women in the informal house-building industry in Nigeria

1992 ◽  
Vol 16 (1) ◽  
pp. 17-24 ◽  
Author(s):  
Olusola Adebola Labeodan
Keyword(s):  
Building Industry ◽  
House Building

Major participants in the UK building industry, 1964–1977

1988 ◽  
Vol 12 (1) ◽  
pp. 105-116
Author(s):  
Robert McCutcheon
Keyword(s):  
Building Industry ◽  
The Uk
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