Acceptance of mobile money by poor citizens of India: integrating trust into the technology acceptance model

Info ◽  
2015 ◽  
Vol 17 (3) ◽  
pp. 58-68 ◽  
Author(s):  
Sumedha Chauhan

Purpose – The purpose of this paper is to understand the acceptance of mobile-money (m-money) among target populations, i.e. below-poverty-line citizens in India, using the technology acceptance model (TAM). The m-money service is a major initiative that can enable the provision of low-cost and speedy money transfer through mobile phones, especially in developing countries such as India. For a large section of the population in India, m-money can act as a way to achieve financial inclusion. However, for m-money to succeed, users should accept the initiative wholeheartedly. Design/methodology/approach – The survey data were collected from 225 actual and prospective m-money users and analysed using partial least square technique. Findings – The findings imply that the trust and the core constructs of TAM such as perceived usefulness, trust and attitude towards usage contribute in influencing the intention to accept m-money. Perceived ease of use neither impacts perceived usefulness nor attitude towards usage. Practical implications – This research also provides possible explanations for the significant relationships between the constructs and discusses how this information can be used to enhance the acceptance of m-money among poor Indians. Originality/value – This research is original and is based on primary data collection and its interpretation. It provides thorough empirical insights on the acceptance of m-money among poor Indian citizens which is currently a weakly addressed and empirically less explored area of research.

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Izra Berakon ◽  
Muhammad Ghafur Wibowo ◽  
Achmad Nurdany ◽  
Hendy Mustiko Aji

Purpose The increasing number of tourists in the Muslim world every year has encouraged digital business developers and the Sharia banking industry to integrate halal product and service apps with the Sharia mobile banking system. The fourth wave of the industrial revolution has changed the consumer paradigm, creating a young generation that uses digital service transaction systems in their daily lives. This paper aims to investigate the factors that determine intention to use halal tourism apps amongst Muslim tourists to provide insights promoting the development of halal tourism in Indonesia. Design/methodology/approach The research was conducted using an online survey approach. The sample comprised 205 Muslim Millennial and Generation Z travellers. The data collected were analysed using partial least square structural equation modelling. There were three analysis stages: evaluation of the measurement model, assessment of the structural model and hypothesis testing. Findings The findings indicated that trust mediated the relationship between perceived ease of use and perceived usefulness on individual intentions and that halal knowledge positively and significantly impacted individual intentions. In contrast, religiosity was not a significant influence on individual intentions. Originality/value The paper expanded the technology acceptance model by incorporating the key constructs of halal knowledge, religiosity and trust into an integrated research framework; this represented a novel step, especially in the context of halal tourism. The finding that trust mediated the relationship between perceived ease of use and perceived usefulness fills a gap in previous research, which has rarely included the trust construct in technology acceptance models.


2018 ◽  
Vol 8 (2) ◽  
pp. 166
Author(s):  
Aris Puji Widodo ◽  
Farid Agushybana ◽  
Sutopo Patria Jati

This study is a quantitative research that has a goal to measure the level of user acceptance of EWSKIA information system based on perception. EWSKIA is a healthcare application tool used to perform the process of recording and monitoring the health conditions of pregnant and childbirth mothers. The model used in this research is using Technology Acceptance Model (TAM) model with 3 variables, namely Perceived Ease of Use (PEOU), Perceived Usefulness (PU), and Behavioral Intention to Use (BITU). This variable consists of independent variables namely PEOU and PU, and the dependent variable is BITU. The respondents were 145 midwives from Grobogan District, Temanggung Regency and Salatiga City. Data analysis to conduct causal relationships between variables using Partial Least Square (PLS). The results of this study statistically show that the 3 hypotheses of H1, H2, and H3 adopted from the TAM model have a positive and significant influence. This is indicated by the value of the regression coefficient is positive and the coefficient of P value is less than 0.005


2017 ◽  
Vol 11 (3) ◽  
Author(s):  
Silvia Shinta Devi ◽  
Aryo Dewanto ◽  
Lukman Hakim

The health system in Indonesia has major changes by the enactment of National Health Insurance program. Medical resume takes an important role in health insurance claims, so delayed and incomplete medical resume completion will disrupt the process of insurance claims. This study aimed to determine effects of perceived ease of use, perceived usefulness, and attitude on doctor’s acceptance in completing medical resume at Dr. Radjiman Wediodiningrat Lawang Psychiatric Hospital based on Technology Acceptance Model. Technology Acceptance Model was used as a model in this study because medical resume is one form of information technologies that is still done manually. Data collection for this study was conducted in March 2016 by using questionnaires given to 32 doctors at Dr. Radjiman Wediodiningrat Lawang Psychiatric Hospital. Five-level Likert scale was used to measure each item of variables. The data were analyzed using Partial Least Square. The result showed that in general, physician acceptance at Dr. Radjiman Wediodiningrat Lawang Psychiatric Hospital againts medical resume charging is in the high category and has perceived useful and attitude in both categories, while perceived ease of use is in the medium category.AbstrakSistem kesehatan di Indonesia mengalami perubahan besar dengan diberlakukannya program Asuransi Kesehatan Nasional. Resume medis memiliki peran penting dalam klaim asuransi kesehatan, sehingga resume medis yang terlambat dan tidak lengkap akan mengganggu proses klaim asuransi. Penelitian ini bertujuan untuk mengetahui pengaruh persepsi kemudahan penggunaan, persepsi manfaat, dan sikap pada penerimaan dokter dalam menyelesaikan resume medis. di Dr Radjiman Wedyodiningrat Psychiatric Hospital Lawang berdasarkan Technology Acceptance Model. Technology Acceptance Model digunakan sebagai model dalam penelitian ini karena resume medis merupakan salah satu bentuk teknologi informasi yang masih dilakukan secara manual. Pengumpulan data untuk penelitian ini dilakukan pada bulan Maret 2016 dengan menggunakan kuesioner yang diberikan kepada 32 dokter di Rumah Sakit Jiwa Dr Radjiman Wediodiningrat Lawang. Skala Likert lima tingkat digunakan untuk mengukur setiap item variabel. Data dianalisis dengan menggunakan Partial Least Square. Hasil penelitian menunjukan bahwa secara umum, acceptance dokter di RSJ Dr. Radjiman Wediodiningrat Lawang terhadap pengisian resume medis masuk dalam kategori ringgi dan memiliki perceived usefulness and attitude yang dalam kategori baik, sedangkan perceived ease of use dalam kategori sedang.


2021 ◽  
Vol 8 (2) ◽  
pp. 128-136
Author(s):  
Anang Zakaria

Abstrak - Pendataan lapangan Sensus Penduduk 2020 (SP2020) telah selesai dilakukan pada bulan September.  Kegiatan pendataan lanjutan adalah pelaksanaan SP2020 Long Form pada bulan Agustus-September 2021.  Untuk keperluan pemantauan perkembangan pendataan maka BPS Provinsi NTB membuat sistem monitoring pelaporan pendataan petugas sensus.  Dashboard Monitoring Pendataan SP2020 berbasis web digunakan sebagai media informasi perkembangan kegiatan lapangan yang dapat dimanfaatkan oleh pemantau, kepala satuan kerja, subject matter dan unit kerja pengolahan data di seluruh Satuan Kerja Organsiasi.  Penelitian ini bertujuan untuk melihat penerimaan dashboard monitoring pendataan SP2020 September oleh pengguna.  Hasil analisis penerimaan ini selanjutnya digunakan sebagai masukan untuk pengembangan Dashboard Monitoring Pendataan SP2020 Long Form.  Analisis penerimaan Dashboard Monitoring Pendataan SP2020 menggunakan Technology Acceptance Model (TAM).  Penghitungan analisis data menggunakan Partial Least Square-Structural Equation Model (PLS-SEM) dengan bantuan perangkat lunak SmartPLS versi 3.  Hasil analisis data menyimpulkan bahwa seluruh hipotesis yang menghubungkan variabel laten dinyatakan diterima. Hasil penelitian memperlihatkan ada pengaruh Behavioral Intention (BI) terhadap Use Behavior (UB), ada pengaruh Perceived Usefulness (PU) dan Perceived Ease of Use (PEoU) terhadap Behavioral Intention (BI), ada pengaruh Output Quality (OQ) terhadap Perceived Usefulness (PU) serta ada pengaruh Computer Self Efficacy (CSE) terhadap Perceived Ease of Use (PEoU).   Kata Kunci : SP2020 Long Form, Technology Acceptance Model, Partial Least Square, Structural Equation Model, Output Quality, Computer Self Efficacy, Perceived Usefulness, Perceived Ease of Use, Behavioral Intention, Use Behavior


METIK JURNAL ◽  
2020 ◽  
Vol 4 (1) ◽  
pp. 15-21
Author(s):  
Nariza Wanti Wulan Sari ◽  
Ika Purnamasari ◽  
Fahrullah

Corona virus disease (Covid-19) pandemic give effect in education. During the pandemic, the learning process was done online both of theory and practicum based on the e-learning system. Combination of partial least square (PLS) method and technology acceptance model (TAM) method used to evaluate the learning process to know students’ understanding especially practicum online. Variables using in TAM are perceived ease of use, perceived usefulness, attitude toward using, and behavioral intention. The results of this research show that there is a positive attitude by students who feel easy to do the online practicum. However, this not affects their enthusiasm to do online practicum again.


2018 ◽  
Vol 8 (2) ◽  
pp. 52
Author(s):  
Aris Puji Widodo ◽  
Farid Agushybana ◽  
Sutopo Patria Jati

This study is a quantitative research that has a goal to measure the level of user acceptance of EWSKIA information system based on perception. EWSKIA is a healthcare application tool used to perform the process of recording and monitoring the health conditions of pregnant and childbirth mothers. The model used in this research is using Technology Acceptance Model (TAM) model with 3 variables, namely Perceived Ease of Use (PEOU), Perceived Usefulness (PU), and Behavioral Intention to Use (BITU). This variable consists of independent variables namely PEOU and PU, and the dependent variable is BITU. The respondents were 145 midwives from Grobogan District, Temanggung Regency and Salatiga City. Data analysis to conduct causal relationships between variables using Partial Least Square (PLS). The results of this study statistically show that the 3 hypotheses of H1, H2, and H3 adopted from the TAM model have a positive and significant influence. This is indicated by the value of the regression coefficient is positive and the coefficient of P value is less than 0.005


2019 ◽  
Vol 9 (1) ◽  
pp. 46
Author(s):  
Devi Febrianti ◽  
Bambang Hariadi ◽  
Zaki Baridwan

The study aims to analyze behavioral aspects, especially individual factors that influence the use of SIMDA using the Technology Acceptance Model theory (TAM). The population in this study were all financial managers in all Organisasi Perangkat Daerah (OPD) in the Pemerintah Kabupaten Pasuruan with a total sample of 282 respondents. The samples selected by judgment sampling method. Analysis technique using PLS (Partial Least Square) with WarpPLS 5.0 software The findings of this study, first, job relevance and result demonstrability is positively related to perceived usefulness. Second, perceived ease of use, perceived enjoyment, and  perceived usefulness is positively related to attitude. Third, perceived usefulness and attitude is positively related to behavioral intention. Furthermore, behavioral intention is positively related to behavior of SIMDA usage. 


Author(s):  
Audi Ramadhan ◽  
Chandra Indira Septiarani ◽  
Faisal Dias ◽  
Deden Yoga Pratama

Aplikasi trading cryptocurrency merupakan sebuah aplikasi yang relatif baru yang ditandai dengan munculnya banyak cryptocurrency seperti Bitcoin, Ethereum dan lain sebagainya. Oleh sebab itu, analisis penerimaan teknologi pada aplikasi tersebut sangat penting untuk dikaji lebih dalam. Penelitian ini bertujuan untuk menganalisis dan mengukur penerimaan aplikasi trading cryptocurrency yaitu Indodax Trading Platform dengan menggunakan Technology Acceptance Model (TAM) yang diintegrasikan dengan faktor resiko dan kepercayaan. Penelitian ini merupakan penelitian kuantitatif asosiatif dengan menggunakan kuesioner untuk mendapatkan data primer. Sampel yang digunakan pada penelitian ini sebesar 134 dengan menggunakan teknil analisis Semi Equation Model – Partial Least Square (SEM-PLS). Hasil dari penelitian ini yaitu adanya pengaruh dari perceived usefulness dan trust terhadap penggunaan aplikasi trading cryptocurrency. Sedangkan resiko dan perceived ease of use tidak berpengaruh terhadap penggunaan aplikasi trading cryptocurrency.


2021 ◽  
Vol 6 (2) ◽  
pp. 227
Author(s):  
Sri Yayu Ninglasari

Today’s modern civilization has resulted in the crucial role of technology in human life, including financial matter. Integrating Technology Acceptance Model (TAM) and Theory of Planned Behavior (TPB), this study sheds some light on the determinants of Muslim millennials’ intention in performing zakat payment using Financial Technology (Fintech). An online questionnaire survey was conducted to gather the required data from a group of Indonesian Muslim millennials. Employing purposive sampling technique, the sample consisted of 200 respondents. The data were analyzed with the assistance of Structural Equation Model - Partial Least Square (SEM-PLS). The results demonstrated that perceived ease of use and perceived usefulness positively and significantly affected the respondents’ attitudes. Moreover, attitudes, subjective norms, and perceived behavioral control significantly affected the intention of using Fintech to perform zakat payment. The results further revealed that there was no direct influence between perceived ease of use and perceived usefulness on the respondents’ intention to use Fintech. However, it had an indirect effect by the mediation of attitude variable. As a theoretical implication, this study contributes to the literature enhancement in the discourse of TAM and TPB models in zakat context. Practically, it assists zakat management institutions recognize the Muslim millennial community and develop digital zakat payment platforms.


Author(s):  
Juanda Astarani ◽  
Mardiana Kurniasih

This study aims to analyze the application of Indonesian Accounting Standards for Non-Publicly-Accountable Entities in SMEs in Pontianak City using Technology Acceptance Model (TAM). This study was conducted in the Pontianak City area using primer data in a form of questionnaire. The total sample in this research was 50 SMEs that were randomly selected. Statistic test used in the data management was Partial Least Square (smartPLS 3.0). The finding of this research shows that the perceived ease of use significantly affects the perceived usefulness and attitude toward using the Indonesian Accounting Standards for Non-Publicly-Accountable Entities, while the perceived usefulness significantly affects the attitude towards using IndonesianAccounting Standards for Non-Publicly-Accountable Entities. Moreover, the attitude toward using the Indonesian Accounting Standards for Non-Publicly-Accountable Entities significantly affects the behavioural intention to use Indonesian Accounting Standards for Non-Publicly-Accountable Entities.Keywords : Technology Acceptance Model (TAM), Indonesian Accounting Standards for Non-Publicly-Accountable Entities, SMEs


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