scholarly journals Scaling Experience Measurement: Capturing and Quantifying User Experiences across the Real Estate Journey

2020 ◽  
Vol 2020 (1) ◽  
pp. 117-126
Author(s):  
REBECCA J HAZEN ◽  
GENNY MANGUM ◽  
TOM SOUHLAS
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Saija Toivonen

Purpose The purpose of this paper is to study the user experiences of the futures wheel method to investigate its suitability to advance futures thinking in the real estate field. Design/methodology/approach The user experiences of the futures wheel method are investigated through questionnaire answers of 114 master’s level students and real estate experts taking part in future wheel workshops. Findings The futures wheel method could enhance future-oriented thinking and decision-making in the real estate field. The respondents see futures thinking as an important skill and recognize several advantages concerning the method. Practical implications The futures wheel method bears great potential to be used in the real estate sector and it could be a fruitful addition to the curriculums at different education levels in real estate studies. Social implications Futures thinking is essential when aiming for sustainable decisions in the real estate field which again would benefit the whole surrounding society. Originality/value This paper is the first published paper concentrating on the user experiences of the future wheel method in the real estate sector. The benefits and the disadvantages of the method are investigated but also the attitudes indicating the potential of the method to be successfully adopted in the field are analyzed.


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