EFFECTS OF EMPLOYEE CREATIVE PROBLEM-SOLVING ON INNOVATION OUTCOMES AND NON-FINANCIAL PERFORMANCE: THE MODERATING ROLE OF CULTURE AND COMMUNICATION

2019 ◽  
Vol 24 (07) ◽  
pp. 2050069 ◽  
Author(s):  
NOUFOU OUEDRAOGO ◽  
MOHAMMED LAID OUAKOUAK ◽  
TAREK SALEM

The purpose of this paper is to investigate the effects of employees’ creative problem-solving on organisations’ innovation outcomes, as well as the effects of innovation outcomes on organisations non-financial performance. Based on a sample of 320 participants from diverse organisations, using structural equation modelling techniques, we find that creative problem-solving does not have any effect on innovation outcomes, except with the moderating influence of an innovative culture or communication. We also find that innovation outcomes have a positive relationship with non-financial performance. We make theoretical contributions into the antecedents of innovation outcomes, while offering several practical insights for leading creative employees and managing innovation.


2013 ◽  
Vol 48 (2) ◽  
pp. 115-135 ◽  
Author(s):  
Abraham Carmeli ◽  
Zachary Sheaffer ◽  
Galy Binyamin ◽  
Roni Reiter-Palmon ◽  
Tali Shimoni

2020 ◽  
Vol 14 (3) ◽  
pp. 367-380 ◽  
Author(s):  
Mackenzie Harms ◽  
Roni Reiter-Palmon ◽  
Douglas C. Derrick

1990 ◽  
Vol 21 (4) ◽  
pp. 507-521 ◽  
Author(s):  
Roger L. Firestien

This study investigated tlhe differences in communication behaviors in small groups trained in creative problem solving (CPS) with groups not trained in CPS. Forty groups of five members each were evaluated (22 trained groups and 18 untrained groups). Communication behaviors evaluated were amount of participation, evenness of participation, verbal indications of criticism, verbal indications of support, and verbal and nonverbal indications of humor. Groups were also evaluated on the quantity of ideas generated. Results indicated that groups trained in CPS participated more, criticized ideas less, supported ideas more, exhibited more verbal and nonverbal indications of humor, and produced more ideas than did untrained groups-all at a significant level. Groups trained in CPS did not participate evenly as compared to groups not trained in CPS. This finding is examined in light of the role of the idea recorder in the groups.


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