Teach or Design? How Older Adults’ Use of Ticket Vending Machines Could Be More Effective

In order to ensure the safety of passengers using metro stations and staff working at them, some cities choose to set security checks at the entrances of metro stations. There is no doubt that security check can help keep dangerous objects out of a metro station. However, the security check can also slow down the entering speed of passenger flow and lead to congestions that may affect passengers’ travel plans. How security check will impact the passenger flow and how to reduce the impact are questions that need to be addressed. In this study, metro station models were constructed using the building structure and passenger flow data of a realistic metro station in Guangzhou, China. By using the AnyLogic simulation software, the traffic characteristics of passenger flow under the scenarios with and without a security check were compared and discussed. The congested areas in the station hall and possible causes were analyzed. In addition, possible improving measures such as adding security check machines and ticket vending machines were also modeled to test their effectiveness on reducing the congestion in the station. Results show that when security checks are set at each entrance of the station being studied, the flow rate of passengers entering the gate machine could be decreased by 49.4%~83.3%, which can cause serious congestion at the entrance during rush hours. By adding security check machines and ticket vending machines at the entrances with high passenger traffic demands, the congestion near these entrances could be greatly reduced.

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Compensating the effects of age differences in computer literacy on the use of ticket vending machines through minimal video instruction

Occupational Ergonomics ◽

10.3233/oer-2010-0174 ◽

2010 ◽

Vol 9 (2) ◽

pp. 87-98 ◽

Cited By ~ 5

Author(s):

Michael Sengpiel ◽

Hartmut Wandke

Keyword(s):

Age Differences ◽

Computer Literacy ◽

Video Instruction ◽

Vending Machines ◽

Ticket Vending Machines

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High-Capacity Light Rail Transit: Balancing Stationside and Railside Capacities

Transportation Research Record Journal of the Transportation Research Board ◽

10.3141/1623-22 ◽

1998 ◽

Vol 1623 (1) ◽

pp. 170-178 ◽

Cited By ~ 1

Author(s):

Douglas M. Mansel ◽

Paul J. Menaker ◽

Gary Hartnett

Keyword(s):

High Capacity ◽

Light Rail ◽

Rail Transit ◽

Light Rail Transit ◽

University Campuses ◽

Signaling Systems ◽

Major Activity ◽

Vending Machines ◽

Passenger Flows ◽

Ticket Vending Machines

Many light rail transit (LRT) systems in North America currently serve major activity centers, such as stadiums/arenas, convention centers, university campuses (which typically have stadiums, arenas, and large gathering halls), and large downtowns (which may also function as major activity centers). Major activity centers generate pedestrian and/or passenger surge-type flows that must be accommodated by the LRT stations serving the major activity center, as well as the actual LRT line capacity (in passengers per hour per direction). Passengers must be able to flow through the station, from ticketing to the boarding/alighting platform, efficiently and safely. Bottlenecks to consider on the stationside include ticket vending machines, transport from the ticketing to boarding areas (if any), and the station platform itself. Bottlenecks to consider on the railside include light rail car capacity, LRT signaling systems, LRT right-of-way types, and maximum LRT train lengths. The key to designing LRT for major activity centers is to balance the stationside and railside passenger flows.

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The RATP ticket vending machines

Information Design Journal ◽

10.1075/idj.17.2.05vey ◽

2009 ◽

Vol 17 (2) ◽

pp. 122-127

Author(s):

Olivier Veyrune

Keyword(s):

General Public ◽

Visually Impaired ◽

Touch Screen ◽

Contact System ◽

Rfid Technology ◽

Vending Machines ◽

Machine Interface ◽

Man Machine Interface ◽

Ticket Vending Machines ◽

Partially Sighted

The new RATP ticket vending machine for the Paris/ Ile-de-France network handles two forms of devices: magnetic tickets with magnetic strips or RFID technology smartcards with a no-contact system. The main feature of this ticket vending machine is obviously to provide a general public MMI (Man Machine Interface) with a touch-sensitive screen, and a second interface – specially dedicated to the visually impaired/partially sighted and non-sighted – with a touch screen and voice guidance.

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