Standing up or standing by: Bystander intervention in cyberbullying on social media

2020 ◽  
pp. 146144482090254 ◽  
Author(s):  
Sai Wang

Cyberbullying often happens in the presence of bystanders whose behaviors play a key role in changing dynamics of the situation. To examine the factors influencing cyberbystander likelihood of intervening in cyberbullying on social media, a 2 (degree of cyberbullying severity: high vs low) × 2 (level of interpersonal similarity: high vs low) between-subjects experiment was conducted ( N = 132). Results indicated that cyberbystanders’ empathic responses depended on the severity of cyberbullying. The more empathy bystanders felt, the more likely they were to publicly and privately intervene. Moreover, the indirect effect of cyberbullying severity on willingness to intervene through empathy was more pronounced when the interpersonal similarity between victim and cyberbystander was low, rather than it was high.

Author(s):  
Randy Yee Man Wong ◽  
Christy M. K. Cheung ◽  
Bo Xiao ◽  
Jason Bennett Thatcher

Social media harassment, a cyberbullying behavior, poses a serious threat to users and platform owners of social media. In this paper, we contextualize the bystander intervention framework and reporting literature to social media in order to understand why bystanders report social media harassment. Our contextualized intervention framework focuses on three sociotechnical aspects—the online social environment, characteristics of the technology platform, and their interplay—that explain bystander reporting on social media platforms. We tested the model using data gathered from active Facebook users. Our findings direct practitioners’ attention to the role of the platform in encouraging bystanders to help stop social media harassment. For policy makers, our findings direct attention to supporting programs that encourage social media users to feel responsible for reporting harassment and making transparent the outcomes of reporting social media harassment using anonymous reporting tools. For platform owners, our findings direct attention to investing in tools that enable anonymous reporting, to fostering a climate that encourages reporting, and to ensuring that all users understand that reporting social media harassment results in swift, effective responses from platform owners. Taken together, we believe our research offer insight into how to build safer and secure social media platforms.


Foods ◽  
2021 ◽  
Vol 10 (6) ◽  
pp. 1205
Author(s):  
Yogi Tri Prasetyo ◽  
Allysa Mae Castillo ◽  
Louie John Salonga ◽  
John Allen Sia ◽  
Thanatorn Chuenyindee ◽  
...  

The drive-through fast-food industry has been one of the fastest businesses growing over the past decades in developing countries, including the Philippines. The purpose of this study was to evaluate factors influencing costumers’ repurchase intention in a drive-through fast food in the Philippines by utilizing the structural equation modeling (SEM) approach. A total of 305 Filipinos answered the online questionnaire, which contained 38 questions. The results of SEM indicated that subjective appetite (SA) was found to have a significant direct effect on menu options (MO). Consequently, MO was found to have significant direct effects on imagery elaboration (IE), vividness (VV), and convenience (CO), and an indirect effect on order accuracy (OA). Finally, SA, MO, IE, VV, OA, and CO were found to have significant effects on satisfaction (S), which subsequently led to loyalty (L) and repurchase intention (RI). Interestingly, MO was found to have the highest indirect effect on RI, indicating that MO is an important consideration for RI. This is the first comprehensive study evaluating drive-through fast food in the Philippines. The causal relationships of the present study can be applied and extended to evaluate the repurchase intention of drive-through fast food in other countries.


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