Application of AHP in reverse logistics service provider selection: a case study

2017 ◽  
Vol 12 (1) ◽  
pp. 94 ◽  
Author(s):  
Vipul Jain ◽  
Sharfuddin Ahmed Khan
Keyword(s):  
Service Provider ◽  
Reverse Logistics ◽  
Logistics Service ◽  
Logistics Service Provider

scholarly journals Green Medical Reserve Logistics Provider Selection Using DEMATEL Method

2020 ◽  
pp. 13-20
Author(s):  
Shih-Ming Ou
Keyword(s):  
Service Provider ◽  
Reverse Logistics ◽  
Service Providers ◽  
Critical Issue ◽  
Factors Affecting ◽  
Logistics Service ◽  
Logistics Service Provider ◽  
Process Operation ◽  
Total Influence ◽  
Selection Of

Compared with general commercial reverse logistics operators, the recovery and treatment of expired drugs and medical waste is a complex and highly technically difficult project. The qualifications required by the relevant service providers are also more stringent. For medical institutions, the selection of reverse logistics operators is always a critical issue. On the perspective of sustainability, this paper aims to investigate and explore the critical factors of selecting a medical reverse logistics service provider. Through the process of the Delphi method, the experts’ assessments were collected, and 24 factors affecting the selection of medical reverse logistics service provider were screened and summarized. Then, Decision-Making Trial and Evaluation Laboratory (DEMATEL) was employed to calculate the total influence values and net influence values between factors that could be used to draw the visual causal map. Referring the causal map, “Green process operation level” and “Recycling process greening degree” are significantly higher than other factors in terms of total influence value and net influence value. Therefore, they can be regarded as crucial factors. This finding implies that medical reverse logistics providers must have the ability to improve the greening of facilities, as well as equipment, integrating existing processes to make it greener and environmentally friendly.

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