Self-Service and Support Search Solution Evaluation Matrix

Mapping Intimacies ◽

10.1571/em10-28-04cc ◽

2004 ◽

Author(s):

Susan Aldrich

Keyword(s):

Self Service ◽

Evaluation Matrix

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CONSUMER PERCEIVED RISKS OF EMERGING SELF-SERVICE TECHNOLOGIES (SSTs)

Global Fashion Management Conference ◽

10.15444/gmc2020.10.01.03 ◽

2020 ◽

Vol 2020 ◽

pp. 1329-1334

Author(s):

Stefanie Sohn ◽

Keyword(s):

Perceived Risks ◽

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CONSUMER ACCEPTANCE OF SELF-SERVICE TECHNOLOGY IN FASHION RETAIL STORES

Global Fashion Management Conference ◽

10.15444/gfmc2019.04.07.01 ◽

2019 ◽

Vol 2019 ◽

pp. 440-440

Author(s):

Jee-Sun Park ◽

◽

Sejin Ha ◽

So Won Jeong

Keyword(s):

Consumer Acceptance ◽

Retail Stores ◽

Fashion Retail ◽

Self Service ◽

Self Service Technology

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Content Management Evaluation Matrix

10.1571/em8-31-04cc ◽

2004 ◽

Author(s):

Geoffrey Bock

Keyword(s):

Content Management ◽

Management Evaluation ◽

Evaluation Matrix

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iPhrase OneStep V. 4.7 Self-Service and Support Search Solution

10.1571/pr7-22-04cc ◽

2004 ◽

Author(s):

Susan Aldrich

Keyword(s):

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PSGroup Bull's-Eye: Self-Service and Support Search Solutions

10.1571/psgb1-13-05cc ◽

2005 ◽

Author(s):

Susan Aldrich

Keyword(s):

Self Service ◽

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PSGroup Bull’s-Eye: Self-Service and Support Search

10.1571/psgb12-2-04cc ◽

2004 ◽

Author(s):

Susan Aldrich

Keyword(s):

Self Service ◽

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Classifying quality attributes of self-service kiosk in the restaurant industry using Kano model

Korean Journal of Hospitality & Tourism ◽

10.24992/kjht.2018.12.27.08.263. ◽

2018 ◽

Vol 27 (8) ◽

pp. 263-279 ◽

Author(s):

Jee-Won Kang ◽

Young Namkung

Keyword(s):

Quality Attributes ◽

Restaurant Industry ◽

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The Value of Self-Service: Long-Term Effects of Technology-Based Self-Service Usage on Customer Retention

MIS Quarterly ◽

10.25300/misq/2015/39.1.08 ◽

2015 ◽

Vol 39 (1) ◽

pp. 177-200 ◽

Author(s):

Anne Scherer ◽

◽

Nancy V. Wünderlich ◽

Florian von Wangenheim ◽

◽

...

Keyword(s):

Customer Retention ◽

Long Term Effects ◽

Service Usage ◽

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Impacts of technology anxiety and perceived productivity on attitude toward self-service technology

The Research Journal of the Costume Culture ◽

10.29049/rjcc.2020.28.4.480 ◽

2020 ◽

Vol 28 (4) ◽

pp. 480-491

Author(s):

So Won Jeong ◽

Jee-Sun Park

Keyword(s):

Self Service ◽

Self Service Technology ◽

Technology Anxiety

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Customer preferences and behaviour toward restaurant technology-based self-service : focusing on service process

Journal of Hospitality and Tourism Studies ◽

10.31667/jhts.2019.2.78.129 ◽

2019 ◽

Vol 21 (1) ◽

pp. 129-142

Author(s):

Hyeyoung Moon

Keyword(s):

Service Process ◽

Customer Preferences ◽

Self Service ◽

Restaurant Technology

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